Premier Inn Heidelberg City Centre

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Rooms are great - very clean but the air con is practically non-existent! We were there in temperatures around 30 degrees centigrade and could really have done with a cooling breeze rather than an asthmatic wheeze!

No USB ports in the room so it’s a nightmare to charge your phones or laptops if you don’t have a power adapter. Very tiny rooms. You are warned! Location was great with a grocery store on the ground floor. 7-10 minutes walk to the old town. Front desk was friendly and one guy from New York was super helpful! Thank you!

The hotel was clean and is in an excellent location for bus / tram stops. 2 stops away from Bismarkplatz and 5 away from the castle. Parking was €20 per day but the Premier Inn don't have many spaces so it is first come first served. No draught beer available in the bar but prices reasonable for a city and the 50% off Happy Hour between 5 and 7pm is great! One member of staff in particular was very helpful and friendly - Poala (hope I have spelled in correctly!). Breakfast was €17.90 per person with kids eating free but you had to be quick to get the bacon as it soon disappeared when there are 100+ guests and a tray of bacon had about 12 rashers!

We booked two rooms for our family and they reserved two next to each other. The staff was very pleasant and friendly, with great English skills. Easily walkable from the train station. Grocery store on the ground floor helps make up for a lack of vending machines in the hotel. I would stay there again if I was in town.

I stayed in this hotel to attend a business conference. The central location of the hotel was appealing. The room and the bathroom was clean and modern. I appreciated use of the in-room safe. I did not have the breakfast (additional fee) but you need to sign up for this the night before. The person who checked in me did not tell me that I had to request cleaning the evening before. As a result, garbage was not collected in my room until a different staff person told me the correct protocol. The cord for the hair dryer was not along enough to extend over the toilet - I could be better planned. Like other germanic hotels, they do not provide conditioner, just body wash/shampoo. Luckily I brought shampoo and conditioner. The body wash smelled strongly of eucalyptus, which I don't like, but other guests might like that aroma. All together, I had a good experience and would return.

Hotel was good, breakfast was good, rooms very small though which was fine. But the fold out couch was very hard and uncomfortable.

Great location. Good breakfast. Comfortable stay

In general good but

Clean, updated quiet rooms, good location. Staff were pleasant and helpful and spoke English. Convenient walk or quick ride on trams/buses to shopping, sites, train station. Can be a little noisy from street during peak traffic hours if window is open. Didn’t get a chance to try breakfast or happy hour, but it looked good.

Room was very clean and comfortable. Thiago at the front desk was very helpful and friendly.