ARCOTEL Velvet Berlin

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel was ideally located along two main streets. Walkable and with tram and u-bahn lines close by. I was able to get to anywhere I wanted. Room was clean, the air conditioning was the best I've had in Europe! I honestly skipped the breakfast bar because there were so many cute cafés around.

Excellent location in Berlin. Two stations nearby with easy access to the entire city. The museum district is within walking distance. The rooms are well kept and it is very quiet inside.

The room was very clean, stylish and comfortable. The staff were helpful.

Great access to East Berlin. Stunning views; suggest one of the high floor glass wall rooms. Handy 24 hr reception & casual bar. Warm welcome. Great night’s sleep.

Room was good, very conveniently located with lots of transport links nearby.

IT WAS NOT SO GOOD FOR OLD PEOPLE.

The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.

Excellent location! Breakfast had no traditional sausages for breakfast.. no daily towel change and no bed sheet change ! Let the hotel down !

Everything works and is efficient but felt a little “soulless” and unwelcoming.

Nice hotel in great location. Modern and clean with lots of bars, restaurants and Cafes in the area.