Schooner Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Needs a good clean new carpets everywhere could do with a maid service too. Fried breakfast was a bit greasy but otherwise food was ok the pizza I had was home made and was very nice. The manager was very helpful and courteous.. The location is lovely right by a lovely beach

Very helpful staff who endeavoured to make our stay as welcoming as possible.

After booking this hotel I found out it was haunted! Maybe I should have done a bit of research before booking but I really feel this should be stated when booking! Looks like they are getting work down stairs in the restaurant but as soon as you walk through the door to go the rooms it stinks! It’s like a musky mouldy smell, the room was even worse! With black mould on the ceiling coming down the wall right next to bed that had stains on the sheets. We ended up leaving.

A friendly hotel with helpful staff. Five minutes from the beach. The food was good, too

The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked. The breakfast was dodgy and the public areas really shabby. Shame really it could be really special. I can’t recommend it and we won’t return.

The hotel was being renovated. Our room was in the process of updating and was not ready to be let out. It had clean bed linen, but needed a thorough clean not just top dusting. It was understaffed with the few staff trying to do everything and failing. I could list all the faults which are the same as previous reviews. The main problem was that all the electric appliances were run from a multiplug, including the kettle, the TV and an old convector heater brought into the room as the radiators didn't work. Unfortunately this was a last minute booking and we were unable to go elsewhere, so had to stay. To be fair the staff were pleasant and helpful when we asked for anything and did sort out an overcharging issue discovered when we arrived home but they were totally overwhelmed with trying to renovate and run a hotel at the same time.

I thought this hotel was poor at best. My room was not very clean and nor were my towels. Do not recommend.

Our room is not too clean. A unclean teaspoon was left on the bathroom sink upon check in. No rubbish bin inside the toilet. No toiletries, so you must bring your own toiletries. No fresh toilet rolls were given to us. We were offered breakfast when we checked in so we bought breakfast for 2 adults & 2kids. We didn’t get a clear breakfast timing when we asked. So on check out day, we check out at around 10:30am and asked for breakfast. We were told no more breakfast is served, so then I asked for a refund as I bought it separately. I was told that no refund for that, they offered sandwich & cereals. We were given 2 slices of toast instead, 2 cereals. I paid £39.50 for that. It would have been better if we were refunded for that breakfast. But they insisted they’ll make sandwiches but no sandwiches were served. I don’y have high standards when it comes to hotels/hotels but this experience is just too disappointing.

Food in the restaurant was so bad I was sick rooms basic not the cleanest shower was ok

This hotel was absolutely terrible the whole hotel as soon as you walked in smelt damp & mold carpets were dirty had to shout to find someone who appeared to be painting this was after 5pm went to have a look at our twin room which was supposed to be refurbished kettle was filthy never been cleaned I don’t think wires all over the place coming from tv & wardrobe was a joke a few hangers in a corner near tv. would not recommend this hotel so please anyone do NOT stay at the schooner in fact all the other hotels in alnmouth know the schooner has a bad reputation but sadly we didn’t we collected our bags that evening & went to the Red Lion & booked in there