Facilities & services
Non-smoking throughoutShopStreet parkingBicycle parking availableWhere to?
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Guests and rooms
2 adults, 1 room
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Urban Inn 
Mentlgasse 4See mapNZ$ 250.35per night
This is the cheapest price in 30 days, based on the rates on 8 Nov
Top reasons for booking
Ski-friendly
Popular facilities
Skiing
Free WiFi
Luggage storage
Exploring the area
Innsbruck Central Station, 500m, About 9 mins from hotel by foot
Innsbruck Airport, 4.1km, About 8 mins from hotel by car
Grassmayr Bell Museum, 400m, About 7 mins from hotel by foot8
Deluxe Studio
1 double bed or bigger
20.0 m²
Courtyard view
7
Superior Studio
2 beds
26.0 m²
Courtyard view
7
Deluxe Apartment
2 beds
28.0 m²
Courtyard view
7
Deluxe Apartment
2 beds
28.0 m²
Courtyard view
8
Superior Apartment
Multiple beds
40.0 m²
City view
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Reviews
Read all reviews
4.5/5.0
Fantastic
264 reviewsLocation
0.0
Services offered
0.0
Cleanliness
4.6
Atmosphere & facilities
4.4
All
4.5+
3.0+
Reviewed: 21 Jul 2026
3.0/5.0
Good Stayed here for one night. Room was spacious, new, and fairly clean. However, when we booked this property on Expedia it was unclear that this hotel does not have any reception or staff on site. It was not clearly listed in the description. Also some of the images used made it appear that there were amenities at the hotel which were not present. Online check in is not ideal when traveling and not often checking emails or messages. I went back and checked the description and a “virtual reception” is noted but it was not made clear. All public areas smelled heavily of cigarette smoke. The bedding was quite uncomfortable and we both found it to be very itchy even though we have no allergies.
Reviewed: 14 Jul 2026
4.0/5.0
GreatStayed with family · For friends and family
Great location, v near main station. Maybe not the best place for older people. No elevator. Lots of stairs. In apartment there are 2 steps. Need to be aware of them if you are going to the bathroom at night. Ran out of toilet paper😩
Cooking facilities good. Air conditioning fine. Clean. Bed was only about a foot of the ground. Communication was v good.
Reviewed: 14 Jul 2026
4.0/5.0
Great The ac was in a small room as you enter but cut off from the large room with the beds for my family and I so it was very warm in this heatwave. Beds were nice. Ac worked well if we had been able to keep the door open to our side. The person sleeping in the entrance slept very well. Great location for walking to the old center area. Id go again but not in sweltering heat
Reviewed: 11 Jul 2026
4.0/5.0
GreatStayed with family · For friends and family
Room was clean. Very bare and other “beds” beside main bed were hard couches they laid bedding on.
Bar adjacent was nice.
Reviewed: 10 Jul 2026
5.0/5.0
FantasticStayed with family
Self check-in and checkout. Very spacious room for family of 4 with teenagers. Useful fully stocked kitchenette with microwave and fridge. AC was a lifesaver during the heat wave. Overall great experience
Reviewed: 23 Jun 2026
2.0/5.0
Below averageStayed with family · For friends and family
The check-in experience was a challenge. The person that answered their urgent assistance line was difficult to communicate with. The beds were flat on the floor and the bathroom door would not open fully because of would hit the bed frame. Would not stay again.
Reviewed: 31 May 2026
5.0/5.0
FantasticStayed with partner
A lovely room with a small but well equipped room. The Urban In. Was well placed between the station and old town. The hosts were very helpful.
Reviewed: 30 May 2026
5.0/5.0
FantasticStayed with friends
Very clean unit and had great AC, especially with a heat wave during my time there.
Reviewed: 28 May 2026
1.0/5.0
Below averageStayed with partner
the bed is bad
the place not very clean to expensive for the
room
Reviewed: 20 May 2026
4.0/5.0
GreatStayed with partner
The apartment was charming, beautifully refurbished. The location was prime, many places to dine, and easily walkable from the train station. Everything worked just fine. Two things downgraded the score from perfect. 1. (on me) we have several pieces of luggage, one extremely heavy, we are seniors, and there is no elevator. I forget that in Europe first floor does not mean ground floor. So factor that in. And 2. During an exchange with a rude cab driver, my checkin/checkout instructions got lost in the nethers of my phone. Staff was quick to respond with help checking in. But despite several requests for them to resend the information, which had many helpful tips as well as possibly checkout instructions, I never got a response. So I hope we checked out appropriately.
Overview
Exploring the area
Transport
Innsbruck Central Station
Innsbruck Airport
Attractions
Grassmayr Bell Museum
Triumphal Arch
Alpenverein-Museum
Bahnhofcenter Innsbruck
Kaufhaus Tyrol
Anna's Column
Tyrolean Provincial Museum
Pavillon beim Kaiserjägermuseum
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