Gunawangsa Manyar Hotel Surabaya

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Air conditioning doesn't work and the card keep need reset..must went to lobby to many time..terrible

Good area , easy found the food. Refrigerator not working

Not too bad, the floor is hella noisy though

Check in was fast. My room was nearby the lift. Quite noisy. The walls were quite thin and I could hear people from above and the sides. Breakfast was just okay. Internet stopped working couple of times. Good thing was that the room is spacious and has quite a few drawers.

There was so much bleaching in the swimming pool & swimming pool deep is for kids not adult.balcony was so dirty

Very good service, clean rooms

so far so good , only the Wifi.. We booked 3 rooms and all no Wifi... worked 5 mins and disconnect again..

Parking area was nightmare.

First night we hardly slept till almost midnight cos of the noisy neighbour next room. They played with two little boys and let the door open, it seems to be their culture to speak loud and not care others. Every morning we were woken up by apartment residents who live above and below our level. Just for your info Kunawangsa is a big apartment. There are 3 buildings connected to each other. Only level 16 to 20 are hotel rooms. If you want to stay here . Be prepare to unexpected noises. For staffs. 99% cannot communicate in English but they are friendly. Room and facilities are good and comfortable, clean . There are no restaurants nearby. For meal beside hotel you must take taxi to find restaurant in close by area. There are plants of taxis around but must be ready to not get exchange. Prepare small notes to pay. Taxi driver cannot speak english either so write down your name isf destination including road name to show them. There are few Kunawangsa property in town. Breakfast is bored,

Smooth check in, clean and comfortable room though it is slightly small than expected. The breakfast buffet was good. Polite staff. Quite far from city centre.