Vung Tau

I initially wanted to give this a 1-star rating, but I'm giving it 5 stars because of the driver who worked so hard. The desk staff really needs to reflect on their actions. I was matched with the 4 PM bus, and told to arrive at the office by 3:40 PM, which I did, but it didn't depart at 4 PM. When I asked when we were leaving, they told me to wait 5 minutes, so I waited. After about 10 minutes, I asked again when we were leaving, and they said there was a problem and it was delayed, so they asked me to wait another 10 minutes. I waited again. After 30 minutes, other people started arriving (at this point, I thought that maybe they weren't leaving because we were the only ones being picked up at 4 PM). After about 40 minutes, I asked when we were finally leaving, and they said that the tire had a flat and they were fixing it, lol. I asked if they had a spare car, but they said no, so I waited endlessly again. So, we were supposed to take the 4 PM bus, but we barely got on the bus at 5 PM. At this point, if the desk staff had told us that there was a problem and asked us to wait a bit before we even asked, I wouldn't have been so angry, but their response was absolutely garbage. They only answer when you ask; it's so frustrating. Anyway, we arrived at 3:40 PM and departed at 5 PM, but guess what? There must be only one road to Ho Chi Minh City, because they blocked it off, so we were stopped on the highway for about 2 hours, and eventually the police told us we couldn't go and to turn around, so we went way up and around and somehow arrived. It took over 5 hours and we arrived in Ho Chi Minh City at 11 PM. At first, I regretted not taking the ferry, but this is also a memory and fun, so I just wished I could go back to the accommodation, but I was angry again, but I couldn't do anything about the road conditions, so I gave up, and I thought it was a funny memory and emptied my mind. The reason I gave 5 stars despite this awful situation is because the driver drove really well. He went up to the shops on the crowded road and passed (it felt like he was driving on the sidewalk). Anyway, he went here and there well, and anyway, he was the one who drove for more than 5 hours, so I give him 5 stars. And the car was good. If it wasn't good, I can't even imagine how terrible it would have been. There was a wireless charger and it was almost like a premium bus, so I endured it, but if it was a regular bus, I would have thought I was going to die here. Desk staff, please don't do your job like that. It's so frustrating. I hate the desk.

Great private transfer to and from Mũi Né. We had full control over our stops and timing, and our driver, Vũ, was punctual and very smooth on the road. We were comfortable enough to sleep the entire trip.

The driver arrived on time. The car was clean. The driver loaded and unloaded the luggage and drove very well and calmly despite the heavy traffic. I can only recommend it to everyone. Thank you Klook.

Very good driver, clean car. We got here in about 2 hours. The driver was very helpful.We saw very interesting, beautiful landscapes from the comfortable car on the way. All our luggage fit comfortably.

The hotel is clean and the staff are open and enthusiastic. I'm giving it a 4-star rating because most of the food is sweet. I think it would be better to reduce the sweetness, which would be more suitable for customers from the North and Central regions, as well as foreigners. I traveled with a foreign friend who could only eat the pastries, and I personally couldn't eat much either.

This is one of the best experiences we had during our visit in Saigon! Our tour guide was Thomson and his great personality and patience was really commendable! The driver was also good, not in a rush with his driving, just right. We are also blessed to have such good tour buddies within the group. The bus, food, and overall itinerary were well-organized.

Minera hot spring is very beautiful, it is clean and professional maintain, the staffs are very helpful and nice (we speak Vietnamese so no language barrier.) Klook is super to redeem, just walk to ticket counter and got help right away. I love the Japanese area, very zen and relaxing, around tge world is cool with big sauna room and cold room. overall, I enjoy the experience and will come back.

The white palace was close on Monday. we were given private museum tour. The museum is not nice and quite boring. Love the 1000 steps to see Chris statue, the view is amazing. Also enjoyed spending time on Beach, wish the duration could be longer. Best is to come with a free beverage. Lunch was nice.

Fun and exciting rides. The staffs are nice ang good. The Magic Fountain show is awesome