2024 Phgup Hill House Festival

• In order to promote environmental protection, no eating utensils are provided in the venue. Please prepare your own environmentally friendly tableware and cups
• Toilet paper is not provided in the toilet, please bring your own
• If the weather report is not good, it is recommended to bring rain gear in case of emergency. (Convenience level: light raincoat > folding umbrella > long-handled umbrella)
• There is a big temperature difference on the mountain, so please prepare warm clothes. It is recommended to wear the onion style, take it off when it is hot and wear it when it is cold.
• Visitors who have made reservations for mind-body and soul courses, please report to the spiritual energy field 5-10 minutes before the course and queue up for admission.
• The event venue does not provide any parking spaces, please do not come by car
• Friends who come to participate in the "2024 Phgup Hill House Festival", whether they drive by themselves or take public transportation, don't forget to take the shuttle bus from the square in front of "Neiwan Round House Humanistic Hakka Restaurant" to the event venue
• Please wear your dirtiest shoes to play

Cancellation Policy

The date for requesting a refund is based on the "date of application". Refunds are not allowed within 15 days before the event. Refunds will be subject to a handling fee of 10% of the face value of the ticket.

Ticketing Instructions

• This event is one person, one ticket. Please prepare your electronic ticket (QR CODE) to enter, redeem your wristband at the entrance and enter. Your wristband will be used for identification after entry. During the event, please be sure to wear your wristband at all times. It is strictly prohibited to remove, exchange or resell to others. If it is found that the ticket has not been purchased, the ticket is not on the same day, or the bracelet is not worn, the original ticket price will be charged. *Tourists placing the same order must be present at the same time to redeem the bracelet
• Please keep your admission bracelet carefully. If it is lost, damaged or cannot be identified, it will not be reissued, and no voucher can be used to request admission or reissue tickets. *For event tickets purchased through non-KLOOK official ticket purchase channels, the organizer is not responsible for the authenticity of the tickets.
• The organizer reserves the right to ban any counterfeit ticket holder from entering the venue
• Please do not buy tickets from unknown sources. If you are found to be selling counterfeit tickets, you will be sent to the police if found.

Items prohibited

• It is prohibited to bring any food (including drinks and alcohol) to this event, except for infant and young children's non-staple food. If found, they must be eaten outside the venue before entering. There is an area for selling food and beverage stalls in the venue.
• Smoking is prohibited in the entire area except the smoking area. The organizer has the right to ask those who refuse to listen to the advice to leave the site without refund.
• It is prohibited to carry any kind of firearms, knives, sticks, metal, glass containers, firecrackers, fireworks and other dangerous items in this event
• It is strictly prohibited to carry, smoke, sell or trade any controlled drugs in this activity. If found, they will be sent to the police. *Due to venue restrictions and safety considerations, skateboards, scooters, roller skates, bicycles, remote control aircraft, remote control cars, kites, flag poles, laser pens and other supplies are not allowed in this event.
• Only non-ferocious dogs and cats that are not harmful to humans are allowed to enter the venue. Please wear a leash at all times. Owners are asked to clean up pet excrement by themselves. If the above rules are violated, the organizer has the right to ask the owner to take the pet out of the event venue, and no refund will be given

Activity Information

• Please do not drink alcohol if you are under 18 years old. Do not drink and drive. Do not drink while driving. If you cause trouble to others due to excessive drinking, the organizer has the right to expel those who do not listen to repeated advice and will not refund the fees.
• This activity prohibits drug use, alcohol abuse, third-party damage, fighting, gambling, storage of prohibited items or other illegal activities. Violators will be reported to the police.
• Throwing objects, climbing over isolation facilities and any other dangerous behavior are prohibited in this activity. If an accident occurs due to violation of on-site regulations, relevant responsibilities and losses will be investigated.
• This activity prohibits arbitrary damage to environmental facilities and equipment. Violators will be asked for compensation according to the price.
• Please do not enter other people’s campsites without their permission during this activity.
• This activity does not provide rental wheelchairs and strollers, but you can bring them by yourself. Please evaluate the situation by yourself.
• Except for the official booth of the organizer and contracted cooperative vendors, spectators are not allowed to conduct transactions or distribute any promotional materials in the event. The organizer may force violators to leave the venue and shall not require a refund of the ticket price.
• Statement on the use of portrait rights: I agree and authorize the "2024 Phgup Mountain House Festival" event to take, use, modify, modify, and publicly display my portrait (including photos and video images, hereinafter referred to as portrait), name, voice, etc. , works taken during this event. I agree that the "2024 Phgup Hill House Festival" event enjoys complete copyright in the above-mentioned works (including the above-authorized portrait, name, voice, etc.), and its affiliated companies, assignees, authorized persons and successors may use my likeness. , name, voice...equal to all forms of writing carriers and media. "2024 Phgup Hill House Festival" may present all or part of the authorized content through various media channels or printing methods, and may publish it publicly without further notification or consent from the individual, but must respect my personal image when publishing publicly.
• If the violation of the organizer's on-site safety regulations is serious and may affect public safety, the organizer has the right to refer the case to the police and shall not require a refund of the ticket price.
• If special circumstances outside the above specifications occur, the organizer reserves the right to modify, change, explain the event, and cancel this event. For unsettled matters, please contact the "Rasada Bass Campground" Facebook fan page or "Mountain House Festival" IG Announcement is the subject and no further notice will be given
• In the event of weather or force majeure emergencies, the organizer reserves the right to adjust or terminate the event and change the venue and artists at any time.

Before purchasing tickets, please understand and agree to the above regulations. If you do not agree, please do not purchase to avoid unnecessary disputes and damages. When purchasing and refunding tickets, you will be deemed to have understood and agreed to abide by all the above matters.

Finally, I wish all the friends who come to the Yamaya Festival Everyone can heal their hearts and gain new life through the power of nature.