Rilakkuma Cha-Ya in Tainan

4.2 / 5
27 reviews
200+ booked

What to expect

Charcoal Fire Grilled Chicken with Wild Mushroom and Scrambled Egg at Rilakkuma Cha-Ya in Tainan
Make your meal breaks extra cute with a visit to Rilakkuma Cha-Ya in Tainan!
Charcoal Fire Grilled Chicken with Wild Mushroom and Scrambled Egg at Rilakkuma Cha-Ya in Tainan
Feel the hesitation even on a hungry stomach once you catch sight of this adorably plated rice bowl
Rilakkuma Cheese Cake at Rilakkuma Cha-Ya in Tainan
Revel in the fluffy consistency of the Rilakkuma Cheese Cake, just one of the qualities that make Japanese desserts your next must-try item
Matcha Cheese Cake at Rilakkuma Cha-Ya in Tainan
Have a slice of heaven with the Matcha Cheese Cake, a Japanese-style pastry filled with authentic matcha
Interior of Rilakkuma Cha-Ya in Tainan
Enjoy the Exclusive Meal Set without its hefty price tag by reserving it at a discounted price through Klook!

How to use

Redemption guidelines

Branch Name & Address

  • Address: No. 16, Ln. 123, Sec. 1, Beimen Rd., West Central Dist., Tainan City 700, Taiwan
  • Please refer to the following link for assistance: map
  • How To Get There: 4-minute walk from Tainan Front Station
  • Opening Hours:
  • Monday-Friday: 12:00-20:00
  • Saturday-Sunday: 11:00-21:00

Contact us

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Reviews

4.2 / 5
Great
27 reviews
Food
3.8
Services offered
3.8
Value
3.4
Atmosphere
4.2
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Review for: Exclusive Meal Set with Reservation

This time I booked two exclusive set meals. The amount of rice is a bit too much. It is recommended to have a set meal for two people. The overall environment is small. Rilakkuma is not displayed. It is recommended to go to the Rilakkuma store in Japan.

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Review for: Exclusive Meal Set with Reservation

The lovely and chic tea house located in the alleys is highly rated overall. Although there are not many service staff, it does not make it quality. The dishes are better than expected.

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Review for: Exclusive Meal Set with Reservation

nice place to dine in. decoration is cute! only hiccups is they wasn't able to find my reservation from klook. seem like it did not recognize the QR code. however, we were still able to use this voucher. portion is big and food is not bad.

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Review for: Exclusive Meal Set with Reservation

Originally, it was just cute to play Rilakkuma, and I didn't expect much of the food, but I didn't expect the food to be unexpectedly delicious. I recommend people who like Rilakkuma to come and play!

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Review for: Exclusive Meal Set with Reservation

Quite dreamy, dining in an environment full of rala bears is really an alternative enjoyment, I highly recommend it

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Review for: Exclusive Meal Set with Reservation

The meal is so cute, it is also a kind of happiness to flow through the leisure time. I have a chance to visit again, I want to try strawberry condensed milk shaved ice 🍓🍧, it looks so attractive!

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Review for: Exclusive Meal Set with Reservation

I thought that only the styling result was unexpectedly delicious, but I felt that it could be taken a little bit, but it was generally good, and I would visit again.

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Review for: Exclusive Meal Set with Reservation

The decoration of the Lala Bear Tea House is full of lala bears, but the special photo area needs to spend more than 1,000 yuan to take pictures, which seems to be not big enough.

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Review for: Exclusive Meal Set with Reservation

It is very suitable for bringing children to dine here, the waiters are very kind. The interior design style of the store is the favorite of the children. I will go there again next time in Tainan, but the only drawback is that the meals cannot be matched randomly. The children’s favorites are different, which is a little troublesome.

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Review for: Exclusive Meal Set with Reservation

5/15 12:00 1. After we ordered the meal, the staff member took for granted what they said: Tiramisu is gone, and there is no "sorry". We are the first group of guests, why didn't we just open the store? There are only 3 kinds of desserts to choose from, and the less the choice is the less. 2. When delivering the meal, we were the only group of guests in the store. The clerk also sent the wrong meal. We ordered hot drinks. He sent them to ice, but we still changed them. 3. The store stipulates that it takes more than 1,000 yuan to take a photo with a large Rilakkuma. I ordered two sets of packages at klook, and it has exceeded 1,000 yuan. ____________________ The following rude manners about the clerk are for reference: We arrived at the restaurant at 11:50 and waited by the door. The clerk walked in and out to put things, but kept avoiding our eye contact, as we are invisible people, we also Inconvenient to stop him, he waited until 12:00 and said indifferently: Do you want to eat? (Otherwise, why do we sit at your door for ten minutes?) After ordering the meal, he also said in a commanding tone: "Your QR code will be used to scan it for me" (Neither a "please" or "trouble" It will be said that the above-mentioned tiramisu is gone. He did n’t even feel embarrassed. He also put a face in a bad mood for us to see.) But encountering such a clerk not only spoiled the reputation of this shop, but also destroyed the mood of the dining guests, which is a pity.

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Reply from Klook

Thank you for booking Klook. We are very sorry that the service provided by the store failed to satisfy you. In response to your feedback, we have forwarded this feedback to local suppliers and product managers to strengthen training and improve service attitudes for restaurant service staff. Our service specialist has contacted you via email to inform the follow-up process. I hope to bring you a more enjoyable experience on the next trip.

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