Mercure St. Julian's Malta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is a lovely hotel in a great location. Rooms are spacious and clean. Facilties are excellent. All staff we encountered were very friendly. One negative point is that there are major construction works close to the hotel that do cause disruption from 7am but the whole of Malta is basically under development so you cannot escape it.

Professional and friendly staff

Really nice hotel, staff were lovely and amazing location close to the nightlife x

Breakfast was pathetic, paid for to 4 days only went twice, save yourself time and go to a cafe down the street. My toilet broke the first day, the button came off the wall and the toilet wouldn’t stop flushing, told house keeping, then told reception, went out for the day and came back 8 hours later and still wasn’t fixed, told a third person and it was finally fixed, huge waste of water. There is also huge construction work happening next door, which isn’t mentioned on any site, staff don’t tell you when you check in, there is a little note on the desk in your room, saying not their problem, the jackhammer noise starts at 7am and doesn’t stop until about 3pm, so there is no sleeping in or wanting to relax, it’s not so much the noise, as it’s right next to the building it vibrates throughout the building ( i think they know if they mentioned this on their site people wouldn’t book) It does appear the resort is run by a bunch of young staff who are travelling. I would avoid this hotel for at least the next 2 years while construction is happening

Very nice hotel, spent lots of time at the pool and it’s in a great location

Incredibly disappointing experience given prior reviews, stars of the hotel, and the competition in the area. I expected much better. As a warning - do NOT book a standard room unless this is facing the water for the upcoming months. There is extensive building works taking place behind the Mercure, which you are only notified via a notice once you are in your room. The jack hammering started at 6.50am and was unbearable. Fortunately we were able to move rooms but I would have been asking for my money back without this. Secondly, we arrived at 2pm and were told our room wasn’t yet ready but we would be texted whenever it was. At 3.45pm we still hadn’t been contacted and went back to the hotel and after some confusion our room was then ready and we were able to check in. Again, not a 4* experience. The rooftop area is okay, but doesn’t live up to the pictures. We were not told at check in that we were entitled to a welcome drink at the pool, and so paid for everything we had. Again - disappointing this wasn’t mentioned. Overall just a completely average experience. Would absolutely not recommend given the other major hotel chains in the area. Rooms should be throughly discounted given the building works.

The street to the hotel was rundown but the hotel nice. Had issues with the aircon which were quickly dealt with.

room was spacious as was the bathroom mand the shower was excellent

Excellent hotel, although they didn’t have an extra bed for our family, we enjoyed the stay. Staff were helpful. Location is great for shops and restaurants.

Nice hotel. Room was ok. Great view. Very friendly staff. Not a good value for the price though.