New Promenade hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Rooms where basic but clean , breakfast was good and staff was very accommodating, what more do you need

Had a great stay good value for money breakfast was really nice the owner was a smashing fella 👍

Frindley helpfull great service

Yes the room was nice and clean could have done with a bed side lamp the staff were all very helpful

Thank you for a lovely stay, big room, comfortable beds, lovely staff and amazing breakfast. Thank you for making our stay in Blackpool even more special.

This place doesn't even live up to the phrase, "You get what you pay for". The room was basic with a TV that didn't work, the batteries on the remote were held in by electrial tape. The walls were simply painted plaster and it had more cracks than cracked paving. The aerial wire for the TV was just hanging from the wall. The bathroom was tiny, and I shared it with a spider. Fire safety doesn't exist in this hotel as fire doors (questionable at best) were propped open with door wedges, despite signs saying they must be kept closed. The room had more cobwebs, and most of the communal areas looked like they hadn't seen a duster or polish since the building was first built. The windows to the room also had what looked like mould growing on them, although it is not clear in my photo.

From start to finish the staff was amazing, Ralph always made the effort to interact and went out of his way to make us feel comfortable, the breakfast was outstanding (especially the eggs) and he even made our little girl welcome, thank you so much for making our holiday enjoyable especially at the new promenade hotel.

Few issues there was a plug hanging off the wall also the door handdle fell off , and the breakfast wasnt cooked

Nothing like photos shown on website, Stinky corridors, no toiletries in bathroom, rude staff, No fan provided in the room, very noisy street, charges £10 for unreserved parking, however the parking is free on back street (its a joke).

Food and service, very good 👍 couldn't do enough for you would return