Glacier Hotel and Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was ok, airco failure was fixed, elevator was broke, but the worst was the breakfast. No buffet, coffee after 20 minutes and then few pasteries with marmelade and a not so tasty omelet. Looks like the place has had better times, this was really not good enough for this money. Job to do management!

Mothballed, no elevator or staff. Kitchen and bar shuttered. I did not register and found somewhere else. To his credit the manager gave me a full cash refund. Pity, as I have stayed there several times and if it reopens I would reconsider

Good

The hotel is not as advertised on Expedia. We got there and learnt that breakfast was not included, even though it says that it is on Expedia. We also saw that they have closed their kitchen and turned the bar into an art sale space so there isn’t a cozy place to hang out or eat at the hotel. We got a junior suite so that we could take a bath after a long trek around the Annapurna circuit but the tub stopper didn’t work so it wouldn’t hold water. The elevator was also out of commission. On the positive side, the staff were friendly and the room was clean. Overall, this is more of a glorified tea house rather than a hotel and definitely not worth over $100USD per night

Sweet space directly across the road from the lake. clean rooms. lovely service. we stayed during low season and imagine that during high season it is even better.

Everything was perfect But i requested a birthday cake for my wife and management said they would arrange it but till the day we left. No one responded nor tried to arrange it and front desk didnt even know about it. Communication was horrible.

The hotel’s location was its biggest selling point. It immediately overlooked the lake and had nice views. The kitchen staff were not great and got our food orders wrong twice.

Our payment was supposed to be refunded and still hasn’t been processed even after more than a month. The elevator did not work and our rooms were on the fifth floor. There are no rooms below the third floor. It turns out that they had a generator that could operate the elevator, and just didn’t want to turn it on. my room was fine and the decoration was cute, but my friend’s room had mosquitoes, and the screen was torn in the windows. There is no spa on the property. We were told that the power was out for the whole neighborhood, but the restaurant next-door had power, so that’s hard to believe. The front desk staff were very kind and as helpful as they could be under the circumstances. The bed was comfortable and the shower was fine with hot water. They provided drinkable water. It really was the elevator issue that made this impossible. I am unable to do that many staircases on a good day, and certainly not for vacation, so we had to move hotels.

Staff were lovely and so helpful. That said, Spa was closed for repairs. Bath tub leaked from underneath and pooled in bathroom floor. Elevator didn't work half the time. Breakfast was a very limited ala carte menu. Bar didnt have proper change.

The staff were very friendly and helpful. Hotel was convenient to all activities. The buffet breakfast that was included was delicious. The rooms were spacious with comfortable beds. We had a wonderful time here! The owner upgraded us to a honeymoon suite and took us to the airport . Would definitely recommend this hotel to others!!