Popolo Relax

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Close to the city center, walking distance

There is no staff, no reception. You have to wait in the street by the door, and contact them by WhatsApp! Finally they give you code to get into the building. This is not a hotel, very unusual. I have never had a bad experience like this. We were assigned room #3, very very small, almost impossible to take a shower. The area for taking shower is very very small. It is around. 24 X 14 !?! They made the bed, and changed the towels daily however the container for soap was empty and never was filled!?!?! Overall very bad experience, 3 uncomfortable night. Very very uncomfortable shower.

The location was good and quiet, but the facility was not. We arrived in our room to find a broken toilet seat, a ceiling pendant light hanging only by a screw, and a shower panel in poor condition. Hope they fix before someone else use it.

Absolutely no regrets. I was a little worried about other’s reviews but having been to Italy a number of times this is a very normal accommodation. The neighbourhood is great and we walked to most everything except the vatican. The price was fantastic and the room was quiet. Thank you.

I stayed 1 night, for the price, the place is fine, you have a room to sleep, and it's clean. It's not a 5 star hotel, you get what you pay for. I was worried due to other reviews, but if you are looking for a place to sleep and have a private bathroom, the place is good. I was given the codes to check in before my arrival. The only thing a faced is that there's no phone signal or Internet in the room. But other than that, it was really fine for the price and the communication with the host was good and helpful.

We got lucky and another person staying there let us inside so we could call for a check-in. Without them, who knows how long we'd be stuck outside. The area around is sketchy AF but that's not their fault, just be aware. The room was fine, did the job and had met our needs. The room was in need of some basic repairs but nothjng major.

I can't believe Hotels.com actually lists this hotel. Take it off the website. Service is non-existent. Someone else stated that there is no reception. This is still true. There was a lady next door, spoke no English, that gave us the code to the "what" was the hotel. There are 5 rooms, no way to tell which is yours as there's no one to greet you. A cleaning lady came in a few hours later, again spoke no English. She contacted the owner and got us into the correct room. After we had the right room, the stay was pleasant.

Basic but perfect for what I wanted. Clean and simple while being comfortable. Just make sure you have the WhatsApp number before you go as if you arrive late it could be a little awkward to get in. Restaurant and gelato place nearby are excellent too.

The hotel was in the middle of town in a great area. The room itself was efficient, however, there were some problems with the electrical and with flooding from the wall in the bathroom when taking a shower. It is a good place to stay if you need an economical stay.

Si tienes algún problema en la habitación y preguntas, te van a contestar q si no te parece bien te hubieras ido a un hotel que cueste 100€ la noche, que no te puedes quejar, ya que para ell@s 35€ la noche no es tanto, que como tienen vida privada no te pueden ayudar...Y como no funcionaba el jacuzzi que utilizaramos la ducha, cuando lo único que llama la atención de esa habitación es la bañera. O por lo menos eso es lo que me pasó a mi.. Después lo solucionaron, (acusando de tocar aparatos electronicos de ell@s) pero vaya contestación!! Presumen de buen precio y después te saltan con esas palabras... No aconsejo para nada el hotel, sobretodo, me reitero, por el trato nefasto... Y la habitación tampoco es impresionante, ni si quiera hay ventana que puedas abrir porque es interior. Hay otros hoteles que merecen mucho más la pena en Roma.. Por supuesto jamás volveré a este hotel.