Facilities & services
Parking (additional charge)Non-smoking throughoutElevatorGardenSafety deposit boxTourist info deskFast check-inMultilingual staffWheelchair accessibleBreakfast service (additional charge)Where to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
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Four Points Flex by Sheraton Vienna Hauptbahnhof 
Favoritenstraße 52See mapS$ 160.08per night
This is the cheapest price in 30 days, based on the rates on 27 Sep
Top reasons for booking
A stay at Four Points Flex by Sheraton Vienna Hauptbahnhof places you in the heart of Vienna, within a 5-minute drive of Belvedere and Secession Building. This hotel is 0.8 mi (1.3 km) from Third Man Museum and 1 mi (1.6 km) from Vienna State Opera.
Popular facilities
Bar
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Exploring the area
Sudtiroler Place U-Bahn, 500m, About 7 mins from hotel by foot
Hauptbahnhof Wien, 600m, About 10 mins from hotel by foot
BURGER KING Wien Hauptbahnhof, 600m, About 10 mins from hotel by foot15
Standard Room, 1 King Bed
1 double bed or bigger
26.0 m²
15
Standard Room, 1 King Bed
1 double bed or bigger
21.0 m²
4
Standard Room, 1 Queen Bed
1 double bed or bigger
18.0 m²
6
Triple Room, 3 Twin Beds
Multiple beds
26.0 m²
4
Standard Room, 1 Twin Bed
1 single bed
16.0 m²
10
Standard Room, 2 Twin Beds
2 beds
20.0 m²
8
Family Room, Multiple Beds
Multiple beds
45.0 m²
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Reviews
Read all reviews
4.4/5.0
Great
1K+ reviewsLocation
4.1
Services offered
4.4
Cleanliness
4.4
Atmosphere & facilities
4.3
All
4.5+
3.0+
Reviewed: 23 Jun 2026
5.0/5.0
FantasticStayed with family
Yes very convenient to all facilities
Reviewed: 16 Jun 2026
3.0/5.0
GoodStayed with friends
I enjoyed my stay overall, but my experience with Martha at the front desk was disappointing. Her communication came across as rude, dismissive, and unprofessional. When I asked about ironing facilities, I was told that she had over 50 guests to attend to and therefore could not be expected to inform guests about where to iron when checking in. I found this response inappropriate and unhelpful. As a guest, I believe basic information about hotel facilities should be communicated clearly.
In contrast, the lady working the night shift on our first evening was extremely helpful, courteous, and professional. She took the time to answer questions and made us feel welcome. Unfortunately, Martha’s attitude and rushed manner of communication did not reflect the same level of customer service.
I hope management addresses this issue, as staff interactions can significantly impact a guest’s overall experience.
Reviewed: 2 Jun 2026
5.0/5.0
FantasticStayed with friends
The location was excellent, the hotel was very well-maintained, and the room was excellent. The staff was very helpful and kind.
Reviewed: 31 May 2026
2.0/5.0
Below average Conveniently located near the central train station in Vienna and clean rooms, but service and bathroom facilities were poor. We had two rooms here. One of the rooms did not come with any shampoo or body wash - the bottles were there but completely empty at check in. There were not enough towels for the guests in our party. There was a large mosquito in the room which we told the staff about, but they shrugged it off. The showers were poorly designed, as other commenters have pointed out, as the tubs are high up and hard to enter and exit. This is a problem for elderly or mobility impaired guests. The single elevator was slow and small. Okay hotel only.
Reviewed: 22 May 2026
2.0/5.0
Below averageStayed with partner
The location is convenient, close to the train station and a subway exit. However, the elevator is small and feels old. The shower room is also very small, and the glass door seals do not close properly, leaving gaps where water can easily spray out. The curtains do not block the light well either, so we were woken up very early in the morning by sunlight coming through the gaps.
Reviewed: 16 May 2026
4.0/5.0
Great The room was clean and comfortable, and the staff were friendly and helpful throughout my visit. Breakfast was decent. The location is convenient.
Reviewed: 14 May 2026
5.0/5.0
FantasticStayed with partner
The hotel staff was knowledgeable and gave us some helpful tips since we were there for 3 days! Plus they were professional & friendly. The room was clean and the amenities were perfect!
Reviewed: 7 May 2026
4.0/5.0
GreatSolo stay
The hotel had been newly refurbished and was much cheaper than other options. The room was clean and quiet, but the air conditioning wasn't working. Apparently they only run it for certain months of the year which unfortunately wasn't great on an unseasonably warm day!
Reviewed: 5 May 2026
4.0/5.0
GreatStayed with family · For friends and family
Nice, clean hotel, comfortable stay. Staff friendly and helpful. 10 min walk from train station and 20 min from state opera.
Reviewed: 1 May 2026
5.0/5.0
FantasticStayed with partner
Best hotel yet of our trip.
Overview
Exploring the area
Transport
Sudtiroler Place U-Bahn
Johann-Strauss-Gasse Station
Hauptbahnhof Wien
Attractions
BURGER KING Wien Hauptbahnhof
ORF Broadcasting House Vienna
Belvedere Palace
Austrian Gallery Belvedere
Belvedere Schlossgarten
Botanical Garden of the University of Vienna
Belvedere 21
Lower Belvedere
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