SwissLisbon Guest House - Hostel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

False advertising, there is no parking for blocks for my car that we drove from the UK, it not safe families to stay because the door was broken we have to lock our stuff in lockers which are not secured to the wall, you can see in to toilets after you close the door, the kitchen is laundry and maintenance with materials/toilets/tools/etc and to top it after I paid they tell me if it gets full they will be putting a stranger in the room with me(widower),my son (16 yrs old) and my daughter (18 yrs old) because the room has bunk beds four. Which there is nice photos of double beds in the first couple of photos looking like a guest house but to find out that it a hostel. I refused to stay there and asked for my money back because it not acceptable and safe me and family to stay there. The manager paid me 9 of 10 days that I swapped on premises back after I protested. The manager said I must get in contact with Expedia to get £400 plus pounds back the online booking. Expedia sent back a email saying that they not paying me back. A big company like that with compassion.

근처에 상점이 좋아요

別の客が寝ていたことがあったが、謝罪してもらい人の出入りのない部屋に変えてもらえた。安い。特に安全に脅威を感じることはなかった。

I booked a private room whith bathroom and breakfast included, we ended in a dormitory with shared bathrooms, also breakfast was not an option. The place is dirty, dust in every corner and empty bottles/plastic garbage left around in the rooms. The owners seem not to care much

péssimo loca, mas parece uma boca de fumo. não recomendo a ninguém péssimo atendimento.

Alles sehr sauber und guter Zustand

Bedden zijn een houten plaatje met een matras met ijzeren spiralen erin. Je moet overal bukken als je op de eerste verdieping zit vanwege schuin dak en de kamer is echt maar 3bij3 of 4bij4. Na 5 dagen echt last van onze rug. Ontbijt is niks tot echt minimaal. Echter, service was super goed, eigenaar heel vriendelijk en was er altijd om te helpen! Prijs/kwaliteit was opzich goed voor Lissabon. In porto krijg je meer voor deze prijs. Locatie is verder ook top, naast LX factory waar je super lekker uiteten kan!

Péssima experiência!!!! Reservei um quarto o qual o expedia descrevia como tendo banheiro privativo e cafe da manha incluso. Ao chegar no local, me colocaram em um quarto em que eu de 1,56cm de altura bati a cabeça no teto. Ao reclamar, o funcionário me disse "meu chefe mandou colocar voces num quarto barato por que voces pagaram barato e o expedia nao nos passou o quarto que voces reservaram". Alem disso nos foi falado que nao havia cafe da manha incluso, sendo qie o que me fez escolher o local foram justamente o banheiro privativo e cafe da manha incluso. Minha estadia era de dois dias, mas fui embora após o primeiro por que é realme te sem condições ficar sendo enganada dessa forma!!ssima experiência. Reservei um quarto o qual o expedia descrevia como tendo banheiro privativo e cafe da manha incluso. Ao chegar no local, me colocaram em um quarto em que eu de 1,56cm de altura bati a cabeça no teto. Ao reclamar, o funcionário me disse "meu chefe mandou colocar voces num quarto barato por que voces pagaram barato e o expedia nao nos passou o quarto que voces reservaram". Alem disso nos foi falado que nao havia cafe da manha incluso, sendo qie o que me fez escolher o local foram justamente o banheiro privativo e cafe da manha incluso. Minha estadia era de dois dias, mas fui embora após o primeiro por que é realme te sem condições ficar sendo enganada dessa forma!!

Excellence service and very clean room ,bathroom. Especial service during the period of Covid-19 thats makes us everything comfortable and easier. We are very glad to stay there and will back to the lisbon again and stay in SwissLisbon Guest House.

It's very near from LX factory and I went to Belem by walk. Amazing staff. My room was very clean. I will be stay there on my next trip in Lisbon.