Village Hotel Maidstone

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I put this for my two daughters as they were staying away near Maidstone in Kent, we use these hotels all over the country and can say that this one did not let them down it was as good as all the others and my two daughters had a great stay

Food menu not the best or widest selection

Great hotel with an amazing prices for what you get. We have stayed four times now and never had any issues always very pleasant

Room was very nice and warm. Bed comfy. Very nice hotel

We had really noisy neighbours kept us awake shouting fighting

I was a little disappointed on a couple of things, first being when I went to my room it was on the sale level as the electric car charging stations, with car owners sat staring in to my room, so I had to pull down the blackout blind for privacy, but I didn't want to I wanted day light, and the lighting in the room was poor, do dull for me. The second thing in the room that I wasn't overly happy with, is that I went to make a cup of tea and the tea spoon in the cup looked like it wasn't that clean, it actually looked like it had been in and out of someone's mouth, so no cup of tea for me. Final disappointment was the breakfast, typical cheap and nasty cooked produce, and sadly a warm buffet like so many hotels choose to provide, which resulted in my entire cooked breakfast being thrown in the bin, and a bowl of Frostys made do, not want I wanted and at £12.50 and expensive bowl of cereal, what's strange is the evening food was absolutely fine, and I wouldn't criticise anything that I had, on fact I really enjoyed it, so it shows they can produce food to a reasonable standard, so why not for breakfast, the most important meal of the day!!

Our floor was shut off so we had to go up a floor and then down the fire escape to get to our room! We had food in the hotel but the food took ages and our kids dessert came out after asking for it three times! In the room next door there was some much noise! Someone else had call security that came but instead of say that they heard them a came to see what was going on they told them someone had complained!! The guy in the room went mad and kept asking who complained!! My wife and children were in the room on their own at the time and felt unsafe. Overall it the worst stay I have ever had. When we left I did say to the receptionist who said that the manager my email me but I have heard nothing.

Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently.

Was basic but clean. Busy in public areas. Room service was slow and food cold when it arrived. Room are not well soundproof I could hear the man in the room next door talking on his phone!

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