Mercure Perth Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was warm and clean, staff were friendly and helpful

Unfortunately this standard no longer cuts it anymore. Hotels like this will go out of business if the don’t upgrade and refurbish. As someone who stays in hotels 2/3 days a week, this is bad.

Room bit tired. Shower bit grotty and needs a handle to get in and out . Room very dark had lights on all the times. No view.

The location was great, the staff were nice, but Parking can be limited

Staff pleasant, good buffet breakfast. Room clean and comfortable bed

Beautiful hotel in a historical mill. Many original features have been retained making the hotel an absolute historic delight. The rooms were very comfortable but what made it for us were the super friendly staff. They couldn't do enough for us and you felt very valued and very much an individual rather than just another guest in a big chain hotel. Location was perfect for us, not far from the River Tay and some lovely walks along with the shops and pubs in Perth. Parking on site but recommend getting there early to guarantee a space. There is plenty of parking all round the hotel though. Considering our stay included the night of Scotland's first world cup match it was very quiet and we had good nights sleep. Please be aware there is no lift, but the staff helped us with our luggage up to our room. Thanks to all the staff for making our stay so lovely!

Lovely hotel, staff were very nice and helpful. The only thing that I was disappointed with was that they run out of coffee. Quite hard to believe for a hotel. I would consider going back though.

Toward the end of a recent, three-week trip in the UK, I checked into the Mercure Hotel in Perth, which cleverly occupies a former mill, complete with a waterwheel in the lobby! After experiencing similar chain hotels (without water wheels) in other cities (Bath, Birmingham, Sheffield, and Manchester), I felt that I have a sense for the industry standard, and the Perth Mercure easily rose to the top. The rooms are not as "slick" as others in more modern buildings, but none of my pet peeves found any room to grow. Plenty of accessible outlets, a phone, a kettle with instant coffee and milk, a really solid breakfast and, most importantly, a staff that seemed determined to make my stay a more positive experience. All my questions about Perth were fielded with no little knowledge of and pride in the city. There is only one thing that tripped me up at the Mercure: the spotty wifi reception in my room. Maybe it's a function of thick mill walls. To the credit of the staff, I was allowed to make use of a conference room in the hotel where the signal was strong. My recommendation for the property: invest in more in state-of-the-art Wifi. Then this review would be 6 out of 5!

Room, corridors and bar toilets are in very poor standard. Hotel needs a major revamp, everything looks like it’s been stuck in the 90s. Staff excellent and very helpful but unfortunately they deserve a lot better than this dump.

Room was well maintained and comfortable. Lovely breakfast and evening meal. Staff really lovely