London Guest House by OYO - Acton

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was basic but clean. Shower was excellent and location to Acton Main Line station was great.

Welcoming staff. Quick check in. Room clean and Tidy. Comfortable bed. Shops across the road great cafe just down the road and close to underground station.

The staff was very sweet, but I couldn’t even stay the nights I booked, and the hotel would not grant me a refund. The accommodation was filthy, with strange marks on the walls, the room smelling like someone had chain smoked inside, and the bathroom and lobby smelling of waste. I was extremely disappointed with the lack of refund, particularly because I had to book a last minute alternate accommodation due to the poor conditions.

Basic but perfectly functional with a great location. Reasonably priced. Friendly stsff

The staff were a great help and friendly, the room was spotless and the staff helped with anything they could

The receptionists and the people involved in running the hotel were very polite and nice people. The smell in the corridor left a bit to be desired however, that may have been other clients and not necessarily reflective of the hotel. Although basic, it wasn't too bad. If stopping for a night, it does the job, although I wouldn't say I'd be too comfortable staying for longer than that

The staff are so kind and accommodating! They worked with me to make sure I had a really nice stay and they succeeded. Absolutely lovely

What attracted me to the hotel was it’s closeness to the Elizabeth Line - roughly five minutes’ walk - and the refrigerator in every room. However, I totally enjoyed my stay - stores, cafes, were close by, and the staff was exceptionally wonderful.

The staff was incredibly nice and helpful during my stay. The room was not great because the bathroom wasn’t very clean and the coffee station had a dirty spoon and empty creamer cup and coffee pack that was never thrown out or refreshed. I didn’t realize that on the other side of the do not disturb sign it said “clean my room” sign so until I discovered it my room was not cleaned for 5 days but my bed was made and trash was emptied whether I put the sign up or not. Even after the one day of cleaning the shower still didn’t look very clean and the coffee station was not refreshed. The hotel was on a busy street and was very noisy, the area around the hotel isn’t very clean or nice and isn’t close to any good restaurants. I did like that it was a 8 min walk to a tube station and 5 minute walk to a grocery store. Otherwise it was too far outside London and the bathroom was too tiny. Definitely don’t recommend anyone stay here.

Loved this room clean and tidy. Perfect for the two of us and location wise it was excellent. Disappointing you had to pay extra for parking for the night which I think was £10.