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Hotel Indigo Liverpool City Centre by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Hotel Indigo Liverpool City Centre by IHG
Address: 10 Chapel Street, Liverpool, GB
Price range: From EUR 76.77
Rating: 4.5

10 Chapel StreetSee map

€ 76.77per night

This is the cheapest price in 30 days, based on the rates on 18 Oct

Top reasons for booking

Good location

Great view

Friendly staff

Dining

Popular facilities

Bar

Restaurant

Free WiFi

Fitness center

24-hour front desk

Luggage storage

4.5/5Fantastic 1K+ reviews

Reviews summary

Excellent central location, friendly and efficient staff, consistently clean rooms, and comfortable amenities. Highly recommended.

Exploring the area

Moorfields Station, 300m, About 5 mins from hotel by foot

Liverpool John Lennon Airport, 12.7km, About 15 mins from hotel by car

Western Approaches, 100m, About 1 mins from hotel by foot

Standard Room, 1 Double Bed

1 double bed or bigger

22.0 m²

Standard Room, 1 Double Bed, Accessible

1 double bed or bigger

22.0 m²

Courtyard view

Standard Room, 2 Twin Beds

2 beds

22.0 m²

Standard Room, 1 Double Bed (Stocked Minibar)

1 double bed or bigger

22.0 m²

Standard Room

1 double bed or bigger

22.0 m²

Premium Room, 1 Double Bed

1 double bed or bigger

22.0 m²

Premium Room, 2 Twin Beds

2 beds

22.0 m²

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Reviews

Read all reviews

4.5/5.0

Fantastic

1K+ reviews

Location

0.0

Services offered

4.7

Cleanliness

4.5

Atmosphere & facilities

4.5

Reviews summary

From real reviews, powered by AI

Overall impression

Excellent central location, friendly and efficient staff, consistently clean rooms, and comfortable amenities. Highly recommended.

Location

Ideally situated near Liverpool One, docks, and waterfront. Easy walk to city center shops, restaurants, and attractions.

Services offered

Friendly, helpful, and efficient staff. Quick check-in and excellent front desk service, including immediate lock repair.

Cleanliness

Rooms and public areas consistently clean. Spotlessly clean rooms. Well-equipped and exceptionally comfortable.

Atmosphere & facilities

Comfy beds, nice bathrooms, and amenities. Quiet rooms. Modern standard furnishings. Fitness studio available.

Susan

Reviewed: 11 Jul 2026

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Staff were so helpful ,friendly and attentive. Room was clean and tidy. Breakfast was very good. Would definitely go back.

Alison

Reviewed: 11 Jul 2026

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Lovely hotel fab restaurant

Russ

Reviewed: 11 Jul 2026

5.0/5.0

Fantastic

Solo stay

A very well managed and conveniently located hotel, just on the edge of the heart of Liverpool's city center. An easy walk to the docks and other points of interest. Very friendly and helpful staff.

Donna

Reviewed: 11 Jul 2026

4.0/5.0

Great

Stayed with partner

Great location, but unfortunately understaffed. The staff were run off their feet and extremely helpful though not enough of them to keep the place running. Decent room and facilities. Rhys at breakfast was efficient and professional trying to hold a sinking ship together.

S K

Reviewed: 9 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Fab location & staff really helpful

Jennifer

Reviewed: 7 Jul 2026

5.0/5.0

Fantastic

Solo stay

Very good location and helpful/friendly staff!

Lauren

Reviewed: 2 Jul 2026

3.0/5.0

Good

Stayed with partner

- Hotel room air con required maintenance but the maintenance team weren't on site. Fan was provided in room - Advertised 24-hour fitness room which I couldn't access regardless of time of day - TV remote was missing on arrival, had to request twice - one was faulty, the next which worked came quickly - team receptive of asks - Query room cleanliness or attention to cleanliness details as found a toenail on floor as I came in and later found someone's makeup which must have rolled out of sight. Overall okay stay but did not reflect the high reviews by other guests which had me select this hotel.

Kathryn

Reviewed: 2 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Premium room excellent.

Kerry

Reviewed: 29 Jun 2026

4.0/5.0

Great

Stayed with partner

Lovely stay thank you. Staff were lovely! For me, the bed was too hard!

Amy

Reviewed: 29 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Lovely hotel with clean rooms, helpful staff and a lovely bar/restaurant. The room had everything we needed including a nicely stocked mini fridge, iron and robes. The location was perfect, close to the town & the docks. Highly recommend

Overview

Hotel Indigo Liverpool City Centre by IHG

Renovation:2017-01-01

Rooms:151

Floors:6

Star rating:

With a stay at Hotel Indigo Liverpool City Centre by IHG, you'll be centrally located in Liverpool, within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. This boutique hotel is 0.4 mi (0.7 km) from Cavern Club and 0.6 mi (0.9 km) from Royal Albert Dock.

Description

See all

Exploring the area

Transport

Moorfields Station

Train stations

300m

Liverpool John Lennon Airport

Airports

12.7km

Attractions

Western Approaches

100m

Liverpool Parish Church (Our Lady and Saint Nicholas)

200m

Liverpool Town Hall

200m

The British Music Experience

400m

The Three Graces

400m

Cruise Liverpool

400m

Queen Victoria Monument

400m

Cavern Club

400m

See map

Facilities & services

Popular facilities

Bar

Restaurant

Free WiFi

Fitness center

24-hour front desk

Luggage storage

General

Non-smoking throughout

Elevator

Accessibility

Cleaning services

Laundry service

Reception services

Fast check-out

Multilingual staff

Accessibility

Wheelchair accessible

Assistive listening devices available

Food & drink

Breakfast service (additional charge)

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: GBP 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for full breakfast: approximately GBP 19.50 per person

Nearby parking fee: GBP 10 per night(1640 ft away; open 24 hours)

Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at Chapel + Barrel, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Hotel Indigo Liverpool City Centre by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews

Overview