Ritz Grand Hotel Mandalay

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Unbelievably, the hotel was actually under construction and not open when we got there. It's been almost a month and we have not gotten our money back.

The rooftop bar is fantastic!

The property was convenient, safe and the staff friendly. Plenty of restaurants within a minutes walk or a 6 minute taxi ride. The hotel was also very clean, had a restaurant on lication andca soa.

A little far from the action in Mandalay. I stayed because I had a late flight in and was meeting friends. I thought it was arranged for me to stay in their room but apparently not, this was for sure their fault and not the hotels. However they paid around $50usd for the night and when we asked to have an extra bed or a cot it was going to be another $25usd. I arrived at 10pm and we were leaving at 5am. Because of the time it was going to take to get another bed set and I'd been traveling for 30+ hours I ended up just getting a room myself, I ended up booking online because it was way cheaper at $41usd than the price they could offer me. I asked if there was any way they could do a half rate because I wasn't getting into the room until 11pm and leaving at 5am, so $41usd for 6 hours seem outrageous. They wouldn't budge on the price at all. If it hadn't of been far from other accommodation and so late at night I would have gone and found someplace else. For the short amount of time I was in the room it was nice. I just think that with the location and so many other options available in Mandalay for better price with same amenities you can find better.

The restaurant on the top floor was a real blessing because 1) there is not very much around the hotel, and 2) because they served simple and tasty food.

Security is really good for the rooms, this is a newer property so everything was working really well. Staff knew their work very well.

Property is newer. Staff is excellent. Location is away from the city, so need to take a ride in a taxi to experience downtown. Did not have much to do after daily tours because of location. For some reason everyday about 6 am the power went off for a couple of minutes. Has a sky bar with great views of area.

The suns rise view from the hotel room was stunning. Also the WiFi was one of the strongest I’ve seen in Myanmar.

My stay began with a really early check-in at 6am, which I really appreciated and also allowed me to watch the amazing sunrise from my room. The room was a great size, quiet and extremely clean. The bathroom was lovely too! The view from the Sky Bar and restaurant was amazing. I enjoyed dinner one night in the restaurant and the service was excellent. There was a great selection at breakfast too. I checked out at 5:30am and received a breakfast box for my boat journey to Bagan which was a lovely evening touch.

Good roof top bar and view over the city Mandalay.