Dreams Vacation Sharm El Sheikh

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

1/5 — Worst hotel experience ever This was honestly the worst hotel I’ve ever stayed at. The staff were extremely rude — especially at the front desk and the pool towel station. Right after I woke up, housekeeping knocked on my door, and when I asked her to come later, she kept questioning “why” instead of just leaving. The shower didn’t have any hot water since check-in. I called the front desk to fix it, but they said it couldn’t be done until the next day. The next day, even though the front desk promised someone would come, nobody ever did. I had to ask a housekeeper directly, and she said she’d tell maintenance, but again, nothing happened. I had to take cold showers for two days. When I asked the front desk to call a taxi at night, the driver they sent charged me double the normal rate. It seems the hotel uses some scam taxi service. The room was dusty, old, and there were dead bugs on the floor and in the bathtub. The next morning, I woke up covered in bug bites. Everything about this hotel was disappointing — the staff, the cleanliness, the service. I will never stay here again.

❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥

The food was not good enough

The pool is very good and very big The hotel doesn't have a beach, but there is a bus to drop u there. Breakfast wasnt good. Check in was smooth but dont expect anything extra after the chexk in from the reception. Anything u will order from them will be ignored. Furniture need to be changed but its is ok for the price. Overall the hot is good, and i would go again if i dont have enough budget

The staff is the best. i had an awesome time staying in this hotel

Great

This hotel should be renamed Nightmares Vacation. I arrived at midnight to find the room in very dirty condition (hairs in the shower, floors filthy, dirt and hairs in the sheets). Took 2 hours for them To send someone over to clean (no other rooms available). The shower was COVERED in black mold, the TV was about 20 years old and the lobby furniture was torn/ripped/filled with holes. If you want a peaceful night’s sleep FORGET about it. All families with little kids staying up until 2am making tons of noise!!

It had a very clean, relaxing and beautiful environment. The staff was very polite and helpful. The food was excellent.

Staff in the lobby are rude we have to wait for 30 minutes to find our reservation they are not helpful at all.

06/05/15 - 20/05/15 staff were amazing, so friendly and helpful, especially the reception guys; who offered fantastic service even when some guests were rude and abusive towards them. these guys deserve a medal. all the areas of the hotel have been well kept and looked after, the swimming pools are always clean and the gardens are brilliant, lovely evening walks around flowers, statues, water features and of course the magic garden and the beach.