Travelodge London Excel Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Immaculate cleanliness. Very friendly and helpful staff

Nice and convenient

FRIENDLY STAFF VERY GOOD RANGE OF FOOD FOR BREAKFAST

For the money, this was a reasonable overnight stay for us. The rooms are equipped with the basics. Bed was comfortable, washroom clean. Minimal towels and toiletries but basic needs taken care of. TV is tiny but has cable stations. It was a hot day (mini heat wave of 27 centigrade) and the rooms are not air conditioned. Something to consider if you plan to stay in the summer. Buffet breakfast was good value.

On intiak check in were allocated a room which was unsanitary and snelt of human waste. This was coming from a room near by in which the man was put in by the council. I went down to the reception and they knew what floor i was on by the sound of my voice. Yes they moved me, but we were there for a concert and wanted to get ready. The next room we were placed in, the plug sockets were not working. Again, asked to move. However as we were due to a concert we did not have time to mive again

For the price, great value. Friendly staff, nice bar with TVs to get together with colleagues

I’ve never left a negative review before, but for the business travel, this place was extremely dysfunctional.. The heat did not work, fan did not work, no toiletries except for a thin wash that smelled like dog shampoo. They directly refused to clean my room before the 7 day mark. (Trash and crumbles really add up after eating and working at the same tiny desk.) And if you rely on a hair dryer to tidy up before a business dinner, good luck. Twice I asked and they said they had none available in the entire hotel. Spend the extra $20 to stay at one of the many neighboring hotels.

I liked the price. I liked the cleanliness. I liked the proximity to the Conference Centre. I did not like the shower or the bathroom in general - too small. I would have preferred a better selection of British beers at the bar. The area near the hotel is quite boring- but to be expected at a new site. All in all though, I was pretty satisfied with the Hotel and will probably go back there if I am at the Excel again,

One concern: directions to the hotel are unclear, getting off the DLR in the dark, as a woman alone, was intimidating. Signs from the station would be helpful - or directions on the website....

Good hotel if you have events at the Excel. Value for money