Monastery Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff was ok, the room wasn't cleaned for a while, hair lint and dust balls throughout especially around the bed, jacuzzi had a lot of hair and other debris, had to clean it before we used it, had to buy cleaners, lack of towels and soap, if you go take towels and cleaning products, never go there again

The staff were great, the breakfast was spectacular and there was ample parking. We have previously stayed here many years ago and the rooms are a bit dated. They are clean however. I would recommend staying at this hotel.

Was not told in detail where the breakfast was. Had to go outside and another building upstairs for ice. Floors were dirty. Also if jetted tubs are available more towels are needed and all options should work on the tubs

When you’re assigned a room in the basement, you’d be better off declining to accept it and ask for another room on another floor. The room is unacceptable. Too many things wrong to mention.

I would definitely stag again!

We had a fabulous few days at Monastery Hotel. The room was spacious and comfortable. The staff provided excellent service. The food was great in the Bistro. The location in downtown St. John's was perfect for exploring the city.

The staff were kind, welcoming and helpful. Breakfast was delicious. Would stay here again.

The room was reasonably clean, though dated. The breakfast was alright

Juste du bon a dire et pres du port et des restaurant. Juste prix. Je conseille!

This hotel was very nice. The beds were very comfortable. The front desk staff were very pleasant and helpful. The breakfast included was quite delicious, although one day they were short staffed. The waiter was polite and did his best but it did delay our trip agenda by over an hour. The second day breakfast was very prompt as there were 2 on staff, so the first day could have been an anomaly. The cleaning people were also very honest, as I'd forgotten something in my room, and they retrieved it and I was able to pick it up at the front desk the next day, even after someone else had checked into the room I was in. Google was a bit misleading, as it said there was a pool and hot tub at the facility. There wasn't one there for several years, so that search was incorrect and should be adjusted with Google search. There was a jacuzzi in the room, but we didn't use it as we were two friends travelling together, and it was situated inside the bedroom area so it would have been awkward to use, and even if a couple stayed there, it seemed a bit awkward to bathe close to your bed, with mist and humidity in the air. As a final nice touch, they provided a complimentary bottle of red wine that was very delicious. Overall, it was a nice experience, and a good location close enough to the downtown area with a quick drive, or a longer walk. Quite and safe neighbourhood.