The Mou Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was nice enough for Cambodia and they didn't complain when i arrived at Midnight. I guess my only complaint would be that when you reserve a room for 3 people you would expect 3 towels and 3 pillows. My wife and daughter had to share an almost see through towel and I used some of my packed clothes as a pillow so that my wife and daughter could have the real pillows.

The air conditioner on the third floor did not work well at all. Also, the Internet was very spotty. I had to hold my phone in certain areas of the room just to have access. The staff was excellent. Very helpful and accommodating. I would have stayed longer if it was better Internet or AC.

Good value. Could improve a number of things, but overall, was appropriately rated and priced. I felt comfortable and location was quiet.

The hotel is a bit run-down. But it is a good value for the money. Very nice staff

It’s okay for a night or two to stay. Some decent coffee shops, restaurants and a convenient store nearby. My room was fine, except for the closet was very dusty and the shower area in the bathroom have no door. So water splashed everywhere when I showered.

Nice spot good food was upgraded due to a problem with aircon

They place and service is good. It was decently clean. Close to all the local street food and foodie area.

Unfortunately there is nothing positive about this hotel besides the super friendly staff.

First room we are given smelled of cigarettes even though signs says no smoking. Second room was not cleaned at all. The floor was dirty, the bath towels were dirty, the fridge was broken and the bed was dirty. Housekeeping didn't change the bed from previous guest at all even though you can clearly see it's dirty. They just remade the bed then skipped everything else. There are only bath towels given - no hand towels or anything. Toilet paper holder is broken and hotel didn't bother fixing it. Toilet paper given were 1/4 of the roll for a 3 night stay. Elevator takes forever, therefore, had to use stairs (not bad going down 6 flights but hard in the heat going back up). Guests are allowed to smoke in the hallways next to the stairs and elevator right next to the "no smoking" sign. When I spoke to the staff about the smoking, their only answer is "they're Chinese and won't listen". Not worth the price at all and no idea how they got good ratings.

Received smiling face from staffs and Comfortable room