Aura One Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Place is nothing like what they advertise in the pictures. Place smells like a smoking (cigarette) zone and A/C doesn’t work properly. Bed linen seems old untidy and the staff could have been more friendly and decent

Horrible place to stay. Cockroaches, stained chairs, dirty sheets (they just tucked back the sheets after the previous guest left). The springs in the mattress were so loud and uncomfortable. I wouldve slept on the floor if it wasn't for the cockroaches. They don't change the sheets in the afternoon unless we ask them to. A leading web search shows this hotel is a 4-star. This hotel is 2star at best and it's better to call them directly and book. They offered me less than half the price first because they didn't know my booking was prepaid.

It was a good experience in the first few days. After that they did not even clean the room and toilet properly. The breakfast was restricted with only few rotis for us. Others guests were provided as much as they wish. The last day there was a bun with fungus which was there for the breakfast.

Overall, the hotel was fine. Nothing fancy, nothing terrible, just your run of the mill budget hotel. The parking situation is very difficult though due to the proximity to a big shopping mall. There is no (legal) parking near the hotel. I ended up parking about a 10min walk away. Maybe just parking overnight in the mall might have been a better option.

Great location if shopping at Lulu Mall. Parking is 5 min walk in a public space shared with pay and display facility. Rooms are basic but comfortable. Plenty of room for improvement though.