Hotel Tops 10

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff provided great hospitality and were very accommodating. I really appreciate their thoughtfulness. During checkout, the staff noticed that I didn't have an umbrella for significant rainfall and provided me one. Many thanks! I'll definitely return.

Only downside is I thought the water park and arcade was included in the stay so it got pricey quick but we had fun and it was beautiful

This Hotel located very poor transfer area. and around the area has limited dining and shopping.

They need to pay more attention on cleaning of room amenities.

I recently returned to Korea after a long time abroad and started a week-long trip around the Gangwon area. This hotel was our first stop. We arrived late in the afternoon, and while I rested due to jet lag, my mother went to use the hotel’s on-site hot springs. However, when she returned, she told me that she had accidentally stepped on feces inside the hot spring area while walking. It seemed like it may have been left by a toddler (?), but it was extremely unpleasant and, more importantly, dangerous — she almost slipped because of it. This was very disappointing, especially for a hotel of this level. The staff should pay far more attention to hygiene, safety checks, and regular maintenance of the facilities. A hot spring should be a place where guests can relax, not experience something like this. I hope the hotel takes this issue seriously and improves cleanliness and safety protocols for future guests.

The room was good and clean, and the beds comfortable. The service was so-so. The managment sometimes seems to be more concerned with guests following hotel rules than with their comfort.

The spacious room and comfortable bed made it a great experience. We didn’t try their meal due to the high price, but we’ll try it next time to see if it’s worth it.

Only setback is the location. The dinner at rooftop was not back at all either actually. The buffet dinner can be costly though.

Hot spring was good but dining was very limited

Kind staffs l, Nice view from the room, great food.