Hotel at the Waldorf

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff at the Hotel at Waldorf were wonderful. The lobby is old and outdated. No elevator, but the hotel staff took our luggage up. The room was fine, clean and bed comfortable. The shower was iffy and the water did not regulate well. However, the area around the hotel was not safe. Lots of unhoused with narcotics problems. One guest had their car broken into from the parking lot and their passports stolen. This place was iffy and a little too pricy considering the neighborhood. It was old and noisy. I gave it a three because I feel bad for the staff who were nice. I wouldn't recommend this for families or anyone traveling alone.

The room was poorly kept the phone didn't work. The floors were dirty chipped paint cracking curtains lines did not work. The air conditioner was not working. The shower curtain was torn. The sink was cracked and chipped. There was no water available or for purchase in the facility and we had to drag our bags up two flights of curved winding stairway. It was dark dingy tired I would not ever stay here again. It was terrible.

It's a funky, retro, mid-century kind of place. The front desk agent gave me a free bottle of Okanogan Riesling wine when I completed the check-in process. There is a dollar store, a pharmacy, and a grocery store across the street. The bus stops right there.

最佳酒店从位置到酒店内环境清洁以及工作人员的服务态度都非常到位，每一位工作人员都给我留下深刻的印象，他们热情友好，专业服务的态度让我感到宾至如归从Victor, Eunice, Preethi, Mathien etc 我不能准确写下他们的名字，但是他们热情友好的面孔都在我的脑海里而且酒店周边交通及餐饮生活服务设施都非常方便我是非常推荐而且我下一次一定会住在这里再次感谢我遇见的每一位工作人员，感谢他们新覃的工作让酒店运转的保持良好的运转，让这里的每一步与客人都感到温馨，谢谢

Front desk associates were friendly, honest, and efficient. Super personable and explained everything throughly

The staff was very helpful and overall it was very clean. Room was very small and not comparable to the pictures. Parking was free but appeared very insecure. The area was not the safest but we didn’t know before we booked. The pictures on Expedia gave a very upbeat vibe. Better representative pictures are found on Google.

Property was clean & staff was excellent! The only issue I had was there was no elevator for our heavy bags. Thank goodness the lady at the desk helped me with my bag

Not a fancy hotel but it is clean and reasonably priced compared to the other downtown hotels in the city. We felt safe while staying the night and there was a very good breakfast restaurant less than a block away that gave a 10% discount when you showed your Waldorf hotel key. If you just need a place to sleep this is a good deal. We would stay again.

I was nervous, after reading the reviews about the property, location, etc. but I was pleasantly surprised by what I experienced: a CLEAN room, friendly staff, great restaurants nearby. East Village is part sketch, part hipster, very industrial. You got homeless near the liquor store (connected to the building) and at the bus stop (talking to themselves), while a line of folks wait to get into the evening drag show. I never felt in danger or like my car was in trouble. We parked the Tesla in the designated lot and it was fine all weekend. My husband was a little more concerned, but he came around by the time we checked out. He didn't like how old (I say RETRO) the property was, but it's quirky vibe and friendly atmosphere wore him down. I was relieved at how clean and well maintained the room and bathroom were. I was preparing myself to leave if anything was amiss. We checked in and got a FREE BOTTLE OF WINE in celebration of the FIFA games.😊The TV wasn't working, but the front desk staff quickly came to our room and diagnosed/fixed the problem (mostly - the remote wasn't working well).❤️ There is noise from the random street drama and music playing in the lounge, so highly suggest noise-cancelling headphones. Many tourists stay there and the connected Tiki bar was expansive with friendly service and a great menu. Ultimately, this hotel is a vital community treasure that offers unique (albeit bare bones) accomodations, near the city center at an affordable price!

The room was clean.