Hermes &Pyramids Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Upon arrival, the entrance looked like a construction site. No elevator for 4 flights of stairs. I was given what looked to be a leftover room with no refrigerator and a bathroom that reeked of sewage. I was told I would have to wait til the next day to change my room. The next day I was given the room next door which was way better EXCEPT that in the middle of the night my bed collapsed (I only weigh 150lbs). 3men showed up to fix my bed. Next day I had no room service. The first night they did bring a tray of bananas just cut from a tree and grapes; then they knocked at the door at 10:52pm to see if everything was okay (seriously???). The first 2 days, I was consistently queried about organizing tours organized by them. Once they got the message that I wasn’t interested, all services ceased. Construction went on throughout the night in that entrance I mentioned at the beginning. Of course, my room was located right above that entrance…..need I say more???

It was unsatisfactory

awesome location and the owners are lovely!!