Moxy Tbilisi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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The Ac in the room didn’t work. After one day they sent up a person to fix my Ac. I was told breakfast wasn’t included but it was paid for. They then told me it was after I said I’ll still take the breakfast. It’s almost they wanted me to not take the breakfast and when I took it it was then included

comfortable room with view of river. good locatuin

Pretty good hotel, good location.

Second time at the Moxy and again wonderful time

Great staff

Clean hotel, friendly staff

There bed was old mattress was old i have back pain stuff DONT UNDERSTAND AN CAN'T SPEAK ENGLISH..THEY DID MAKE A BIG MISTAKES WITH MY CREDIT CARD CHARGE..WITHOUT MY PERMISSION..

Hotel was clean & in a good location. Staff was lacking. Our luggage was lost on flights over. The airport told us when it would be delivered to our hotel. I went to reception the day before it was to be delivered because we had a tour the next day. just to give them a heads up. They told me no problem, they would store it until we came back from the tour. The next day, we asked to get our luggage. They said it hadn't been delivered. I called the airport. They said the receptionist told them there was no one staying there by our name. We needed the luggage so we had to pay $40+ to ride to the airport and back. The staff eventually admitted that is what happened, but did not so much as apologize. When we checked out, my husband got a beer & we sat down for him to drink it before leaving. The receptionist overheard me talking about them not even apologizing & offered us a hot chocolate (still didnt apologize). $40 for a hot chocolate! I feel they could've at the least offered breakfast that day, but even just an apology wouldve been appreciated. Also, the bar checkout was always either out of change or the system was down. One day, the system was down so he asked could he charge it to the room. My husband agreed. But then he said he could take a card. So, my husband paid assuming the system came back up. He charged it to the room & the card we later found out. At that point, we were done and my husband just repaid for the same beer to clear the room account.

I have stayed at several Moxy hotels...this is one is okay