Serene Premium Stone House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Unser Zimmer war schön , das Personal war nett und freundlich,das Frühstück war wirklich hervorragend muss ich sagen,es war sehr vielfältig und jeden Tag gab es was anderes mit Nachtisch! Die Terasse war leider sehr unsauber,viele Ameisen und die Sitzkissen auf den Terassenmöbeln sind wirklich sehr sehr abgenutzt und sogar zerissen. Leider auch kein Sonnenschirm, am Tag schien die Sonne direkt in die Terasse, sodass es unmöglich war , dort zu sitzen weil es zu warm war, Also Pflege für die Terasse ist ein Muss ,schließlich ist es nicht ein sehr günstiges Hotel,da erwartet man schon etwas mehr Pflege und Austattung. Aber im Allgemein war es in Ordnung,die Klimaanlage war sehr gut und schonend.

Es war traumhaft schön und alles perfekt!

The staff are incredible at Serene, they put a lot of effort into the breakfast service (some of the best breakfast food we had in Turkey) and helping guests with their itineraries. The property is also on the north end of town, away from the crowds, giving you an (almost) unobstructed view of the balloons in the morning. As an added bonus the hotel also had a friendly dog! The only criticism would be the cleanliness. Compared to other hotels we stayed in at Turkey, there was some missing attention to detail, i.e. towel stains and grime in the bathroom.

Biz 4 kişilik odada kaldık. 3.5 yaşındaki kızımızla gayet konforluydu. Çalışanlar ilgili,güleryüzlü. Otoparkı var. Otelin terasından balonları izleyebilirsiniz, manzarası da muhteşem. Kahcaltı yeterliydi. Kapadokya’ya bir daha gidecek olsak kesinlikle tercih ederiz.

The hotel was very nice and the room was pretty. However, it was not functional. There was no place to put suitcases and no drawers to put clothes in. The breakfast on the roof top was excellent and the young lady cook was very friendly and a good chef. The location was a bit far from city center if you’re not a mobile person (old like me). The staff was helpful and this is a great place to watch the balloons.

Amazing views, great breakfast and friendly home like service.

The staff was very friendly and helped us plan our itineraries from beginning to end. Also gave great recommendations for restaurants and activities. Ahmet was an amazing host and very friendly. A quick example we didn't have enough cash for an activity and he told us not to worry, just pay him some other time during our stay. It was the most memorable time we've ever had, and if it wasn't for them, it wouldn't of happened.

Rooms are clean and spacious. The breakfast was really delicious. The location is a good as it’s walkable to the hot air balloon setup point, we walked there in the morning to see the hot air balloons.

The host was super friendly and helpful. The place was new and clean. Breakfast was amazing!

Great customer service and location. Love the room and hotel