Prior to the trip, Manny from China Memory Travel actively contacted me regarding transportation arrangements. On the day of the trip, there were misunderstandings about the pick-up point and issues with seating on the vehicle, but Manny was very helpful in resolving them. The tour guide and driver was quite responsible and made an effort to provide explanations while driving. The other members of the group were all approachable and friendly. The sightseeing locations, especially the Gold Coast yacht tour and the Kingkey 100 observation deck, were very good. It would have been even better if the weather wasn't so hot.