Seoul Luggage Services by LuggAgent (To/From Seoul Airport/Downtown)
- Serving over 200 cities worldwide, delivering over 300,000 pieces of luggage with a 0% loss rate.
- Whether you're staying in a hotel or Airbnb, we ensure your luggage is delivered safely and securely.
- With this service, you don't need to rush around the airport looking for a safe storage place for your luggage!
- If you arrive in the morning, drop off your stuff at the airport and freely visit fun places like Disneyland!"
Package options
Luggage Delivery (Hotel to ICN Airport)
Luggage Delivery (ICN Airport to Hotel)
Luggage Delivery (Between Seoul Hotel )
Luggage Delivery (Hotel to GMP Airport)
Luggage Delivery (GMP Airport to Hotel)
What to expect
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Good to know
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Luggage Services
How to use:
- Select your delivery route, date, and time to make a reservation for a hands-free travel experience.
- You will receive an Order No. via email from LuggAgent within 24 hours.
- To ensure the service works smoothly, please add LuggAgent on social (LINE, WhatsApp, WeChat, Facebook, Instagram...). Information will also be in your confirmation email.
Service Process:
- Airport to Hotel: Send out luggage at the airport from 9 AM to 6 PM. Retrieve luggage at the hotel before 9 PM, same day.
- Hotel to Hotel: Store luggage at the hotel before 11 AM. Retrieve luggage at the hotel before 9 PM, same day.
- Hotel to Airport: Store luggage at the hotel before 11 AM. Retrieve luggage at the airport from 3 PM to 9 PM, same day.
!! Airbnb Orders Notice !!
- Send-Out From Airbnb: Please allow 30 minutes for the handover when meeting the driver on the roadside outside your Airbnb.
- Delivery to Airbnb: Please provide the Airbnb door lock password before 1 PM on the service day, as in-person handover is not available.
Luggage Guideline:
- Each bag must weigh 32kg (71lbs) or less.
- Each bag’s total length + width must not exceed 180cm (32 inches max per side).
- We accept suitcases, cartons, backpacks, strollers, and briefcases.
- Please ensure your booked luggage quantity matches your actual luggage. Extra luggage may be refused, and any loss will be the customer’s responsibility.
- If your luggage exceeds the limits at check-in, we may refuse it or charge an extra handling fee: $15 per bag for overweight/oversized luggage
Additional information
- Please hand carry your passport, flight documents and other important personal items
- For luggage delivery from hotel, you may leave the hotel after taking photos of your luggage and storage receipt. The driver does not necessarily collect your luggage at the time you drop it off at the concierge
- If your luggage does not meet legal requirements, it will be refused even if the booking is a success. Customers will bear all losses, legal liabilities, and consequences that occur
- Please check your luggage upon pick up. Take a photo if you find something wrong for consultation with our customer service staff. After the luggage is confirmed as received, the service is complete and the operator no longer bears any responsibility
- The luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include luggage handle and wheel damage, accommodations or airfare costs
- Present your passport or photo ID to retrieve your luggage.
Insider Tips:
- For luggage delivery to/from the airport, please refer to the confirmation letter from LuggAgent
- For luggage delivery to/from hotel, luggage collection and delivery will be handled by the hotel concierge
- For luggage delivery from hotel, upon checkout, drop off your luggage at the front desk and inform hotel that LuggAgent will pick up the luggage (please take a photo of the luggage and storage receipt before leaving the hotel)
- For luggage deliveries to/from Airbnbs, your luggage will be personally collected and delivered on-site
Location
Contact us
Reviews
The service is super convenient! Getting my luggage to the airport that night was smooth. Plus, there's a dedicated counter to look after your luggage. When dropping off your luggage, be aware that you might see a long line – those are for walk-ins! If you've booked airport luggage delivery, you can go directly to the front and find the staff there. They can process your request without having to wait in the long line, so you don't miss your time slot.
this was very helpful to us, we can enjoy our first day at seoul without worrying about having too much luggage with us.
It's incredibly convenient not to have to carry luggage on the last day of your trip, freeing up your hands! The customer service was excellent! They actively provided updates on my luggage's progress, and their instructions were clear, allowing me to pick up my bags on time. I even had enough time to leisurely enjoy a burger before boarding. ^_^
Right after you get off the plane, I'll meet you at the agreed-upon location and help you deliver your luggage to the hotel for shopping. You don't have to drag your luggage around at all, highly recommended!
After ordering here, it is best to confirm the date and time with Luggage Agent’s customer service line, so there will be no surprises.
I really like their service. The customer service emailed me after I booked their service, when the driver reached our Airbnb and when our luggage arrived the airport. When I have queries and emailed them, they replied my email within 5 minutes. Overall the service is awesome! I will definitely use their service again next time. The only concern for us was we couldn't find their counter in the airport. The instruction was not clear. Perhaps they can mention the counter is at departure floor (Level 3), beside N19 instead. :)
I'm enjoying hassle free without the need to carry on my luggages with Luggagent. Satifsfied with the services and will use the same services in the near future (2020). Thank you for the great services Luggagent! 😍
This is also the first time I use it. I thought it would be very troublesome. But it turned out that they didn’t contact me very quickly. I just put my things at the front desk of the hotel and the baggage agent will come and collect them. They will also report the progress. I will use it in other countries in the future. The baggage agent
They are actually the best pick up is very easy just leave at the luggage area of your hotel / airbnb and pick up seems difficult but just turn left and read the instructions carefully
I can leave the luggage at the airport and travel carefree. Visited many places and back to hotel to get the luggage and check in! very suitable for morning flight!!
FAQs
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