Dorsett Singapore Staycation
- Dorsett Singapore sits in historical Chinatown and brings a striking yet sophisticated contrast to the traditional architecture of the surrounding precinct with its modern, full-glass façade. In doing so, it has become something of a refreshing landmark
- Nearby are a whole host of fashionable bars, cafés and restaurants, and while you’re exploring the local area, be sure to check out the unique and Instagram-worthy spots along Keong Saik Street!
- SG Clean Hotel: Dorsett Hospitality International takes strict preventive anti-epidemic measures. In advocating the strict health and safety initiatives undertaken by our group, our hotels in Malaysia and Singapore has adopted a series of precautionary measures
- PLEASE NOTE: All Packages in this page is eligible for SingapoRediscovers Vouchers
- At least one of the guests have to be aged 21 years old or above to be eligible to check-in and register for a room
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Staffs were friendly and helpful, the hotel located very conveniently. Walkable distance from chinatown!
everything is clean and cosy. service are good too.
Friendly staffs and fast check in, good location as well!
Firstly, I did not get to experience this activity on 9th May, I received an email 2 days before (7th May) my booking date to say that the hotel will be closed as they are helping the government in isolation or whatever reasons. Will a hotel be known of this ONLY 2 DAYS BEFORE? I wouldn't know and this is not within my control nor the hote. The part where I am disgusted is how Klook chooses to resolve this. They gave me 3 options 1) Change the stay date 2) Choose a different staycation/product since are using our Singapore vouchers 3) Refund the NON SDV portion Sub point 1 - what the &%$^ is with option 3? With no fault of the buyer, you are eating our vouchers?!!! Sub point 2 - For option 2, they said they will take 2 weeks to process? Do you seriously need 2 weeks to process a booking when I already gave you my alternative options? If you are expecting a lot of cancellations or postponements, it is basic procedures to handle those bookings that are occurring the soonest! My booking is in 2 days for god's sake! I am also in the service industry and I am trained and taught to handle urgent requests within 24 hours! And a company like Klook cannot? What team are you guys hiring then? ok EVEN if you cannot process my request within 24 hours, as I am writing this, it is 13th May, NONE of your team bother to reply my various emails. Is it so hard to send an email ' we have received your request, please give us up to 2 weeks as stated to process it' is it that hard? If so, please let your management team replace your entire team or get someone who is willing to attend to a customer more sincerely.
Thank you for choosing Klook and taking time to leave us a review! We regret to know that you had an unpleasant booking experience with us and truly understand the inconvenience you went through. As there are many affected bookings involved, it takes minimum 2 weeks to proceed your request. Your kind understanding and patience are highly appreciated.
no frills and customer service was almost non existence. overall not a bad experience. The mothers day deal was worthy though.
Nice and comfortable rooms. Location is easily accessible as it is just on top of outram park mrt station. Walking distance to Chinatown and in the vicinity of a lot of cafes too. Bathroom wise is a little tad small to move around easily. One small issue encountered in one of my rooms is upon check in, there is a empty water bottle left inside the shower room and requested for more pillows, but it took them 2.5 hours and another follow up call to have someone finally come up to remove that bottle and send the pillows
Friendly and helpful staff. Cosy room. Toilet and shower room is mildly squeezy for a preggy. Otherwise would say all is good👍🏻
Book this room for my friend birthday celebration. Received complimentary cake up one request. Due to the size of the room only 2 pax is permitted in the room. Which cause some inconvenience for us to decorate room. Overall hotel is highly accessible but need renovation on the exterior.
Pleasant stay although abit small but still very nice
Great place for staycation near to Chinatown, Tanjong Pagar and Tiong Bahru. Spoilt for choices on cafe and restaurants nearby. 0 star for klook support though, even after following up, klook failed to provide a response before my trip.