Florence Uffizi Gallery Visit with Audio Guide

Additional information

Audio guide & brochure

• Audio commentary is available in English / Spanish / French / Italian

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
• Participants who appear intoxicated may be refused service

Other Reminders

• Not suitable for people over 95 years old
• The operator might send you entry tickets with a slightly different entry time (Up to 15 minutes later than your selected time slot)
• Collect your headphones or get on-site assistance at Italy Pass Tours, via dei Pucci 37r, Florence or via de’ Pucci 37/39R
• All museum visitors are required to undergo a security check, and during peak hours, the wait for the check is around 15 - 30 minutes
• You will receive your entry tickets and audioguide electronically (Email, WhatsApp, or iMessage)
• No voucher exchange is required. Proceed directly to Museum Entry Gate #1 and present your digital ticket along with a valid ID or passport for admission

Prohibitions & Limitations

• Please dress accordingly depending on the day's weather conditions
• This activity is not recommended for pregnant women
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Pets are prohibited
• Outside food and drinks are not allowed
• The following items are prohibited: alcohol
• The following items are prohibited: illegal substances
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Valid ID / Passport (with 6 months validity)

What to wear

• Casual clothing / Walking shoes

Accessibility

• This activity is wheelchair-accessible

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule or request a full refund
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 45 minutes or more

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children under 6 years old are considered infants, based on their official ID
• Participants aged 6-17 are considered children, based on their official ID