Sapporo Hakodate & Toyako 2-Day Cultural Tour

Additional information

Other Reminders

• We will send you a confirmation email after 15:00 PM the day before your trip, which will include: meeting time, tour guide contact information, and vehicle license plate number. Please check your inbox (it may go into your spam folder).
• The Hakodate two-day tour includes a night view guided tour. Departure and meeting times may change due to the actual arrangements for viewing Hakodate's night scenery on that evening. To ensure you are notified of any time changes as soon as possible, please make sure the social media account you provided is correct and pay attention to messages during the tour.
• The first day's itinerary ends around 7:30 PM, and on the second day, we will gather at 8:00 AM. Both locations are near Hakodate Station. For your travel convenience, we strongly recommend that when booking accommodation, you prioritize hotels "around Hakodate Station" to facilitate seamless travel connections.
• To avoid delaying your next departure, please arrive at the designated location 15 minutes in advance. Late arrival will be considered an automatic forfeiture, and no refunds will be issued.
• This itinerary does not include meals or accommodation; please arrange your own. Mount Usu Ropeway, Bear Ranch, and Goryokaku Tower are included, while Hakodateyama Ropeway is an optional extra at your own expense.
• Please take good care of your personal belongings and try not to carry valuables; if lost or damaged, you will be solely responsible.
• Infants aged 0-2 years who do not occupy a seat are free, but advance notice must be given to avoid being refused service by the driver due to vehicle overcrowding.
• The journey is long. If you encounter traffic jams, please wait patiently. Our company will not be responsible for any subsequent costs incurred due to delays caused by traffic jams. Thank you for your understanding.
• This activity requires a minimum of 5 participants. If the minimum number of participants is not met, we will arrange an alternative date or provide a full refund.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Cash

Accessibility

• Child seats are not available
• This activity is not wheelchair-accessible

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages
• Please limit the weight of baggage to a maximum of 30 kg

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• The activity will be cancelled if there is not a minimum of 5 participants. If this happens, you'll get a rescheduled time or refund

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 3+ will be charged the same rate as adults
• This activity requires a minimum of 5 participant(s). If the minimum is not met, you can book an alternative date or request a full refund