Fuji Snow Resort Yeti & Onsen Full-Day Tour

Additional information

Other Reminders

• [Safety Tips] Skiing is a high-risk activity, please purchase relevant insurance in advance, safety first
• [Mount Fuji Visibility] Visibility is greatly affected by the weather and is lower in summer. It is recommended to check the weather and visibility information before registering. Thank you for your understanding.
• [Important Information for Elderly and Pregnant Tourists] If the applicant is an elderly person over 70 years old or a pregnant woman, a disclaimer must be signed to protect your safety and rights. Please indicate this in the "Special Requirements" column when placing your order. The supplier will send the agreement document by email after receiving the order. Please sign it in advance, take a photo, and send it back to complete the registration process.
• Luggage Regulations: Each visitor may bring one piece of luggage free of charge (suggested size within carry-on dimensions). Please indicate this in the "Special Requests" section when booking. If luggage is brought without prior notice one day in advance, the guide reserves the right to refuse boarding due to potential overcrowding of the carriage or safety concerns, and the fee will not be refunded.
• [Important Information for Traveling with Infants] If you are traveling with infants aged 0-2 years who will not occupy a seat, please be sure to indicate this in the reservation notes. Even if the infant does not occupy a seat, they must be included in the vehicle's passenger capacity. If you do not notify us in advance, the tour guide has the right to refuse transportation.
• [Notification Time and Method] The supplier will send you an email with information about the tour guide and vehicle between 20:00 and 21:00 the day before departure. Emails may be misidentified as spam, so please check your spam folder. During peak season or under special circumstances, the email sending time may be delayed. If you receive multiple emails, please refer to the latest one.
• [Regarding Meeting and Tardiness] This activity is a carpool trip, so please be sure to arrive at the meeting point on time. We will not be able to wait for late arrivals or offer refunds, and you will be responsible for any resulting liabilities and expenses. Thank you for your understanding.
• [Vehicle Type and Accompanying Language Notice] The supplier will arrange vehicle types according to the number of people on the day, and vehicle types cannot be specified. Please be aware that you may be traveling in the same vehicle with guests who speak other languages during the trip.
• [Confirmation of meeting point] Please be sure to confirm the meeting point before departure. Once the meeting point is confirmed, please do not change it at the last minute. If you are unable to board due to changing the meeting point for personal reasons, a refund will not be possible.
• Seasonal Event Notice: Seasonal limited-time activities such as cherry blossoms, autumn leaves, special flower seasons, snow scenery, lantern festivals, and festive events are susceptible to weather or other force majeure factors. If no official cancellation notice is received, the trip will depart as scheduled. We regret that refunds cannot be provided if the flowering season or scenery is not as expected.
• [Departure time may be adjusted] During peak tourist seasons or in the event of special circumstances, the departure time for the itinerary may be moved forward or delayed. Please refer to the email notification you receive the day before for the exact time, and please prepare accordingly.
• Seating Arrangement Instructions: For carpool trips, seats are generally assigned on a first-come, first-served basis. If you have special requirements, please note them when booking, and the supplier will do its best to coordinate, but the final arrangement is subject to the tour guide's on-site dispatch.
• 【Itinerary Adjustment Notice】 Due to Japan's strict control over the usage time of commercial vehicles, the attractions, transportation, and duration included in the itinerary will be flexibly arranged according to the conditions of the day. In the event of traffic jams, weather changes, or other special circumstances, the tour guide will consult the majority and reasonably adjust the order or remove some attractions. Thank you for your cooperation.
• 【Explanation of Not Leaving the Group Mid-Tour】 This itinerary is a group tour activity, and it is not allowed to leave the group mid-tour or leave the group without authorization. If you choose to leave the group mid-tour, the remaining itinerary will be regarded as a voluntary abandonment, and the fee will not be refunded. Risks or responsibilities arising from leaving the group will be borne by the individual.
• [End Time for Reference Only] Due to the long driving distance of the trip, the return arrival time may be affected by traffic or weather. It is recommended that you avoid scheduling other activities on the day the trip ends. The supplier will not be liable for any losses caused by delays.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: The activity cannot follow the itinerary
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Participants must be aged 3+ to participate in this activity
• Children aged 3+ will be charged the same rate as adults
• Participants must be aged under 70 to take part in this activity