Asahikawa Zoo Day Trip from Hokkaido | Penguin Walk & Shikisai-no-oka (Optional Snowmobile) + Ningle Terrace + Ken & Marry Tree | Departs from Sapporo

Asahiyama Zoo Closed Dates: November 4 - November 10, December 30 - December 31, January 1, 2026, April 8 - April 28, November 4 - November 10, December 30 - December 30

Pre-Departure Notice

• Please ensure that the communication app you provided remains accessible during your trip to Japan. We will contact you one day in advance. We will send vehicle and guide information for the next day's trip to your email by 8:00 PM the day before departure. Please check your inbox (and possibly your spam folder). To ensure a smooth departure, please contact the guide or driver promptly. Thank you.
• If the minimum number of participants is not met, you will be notified of the cancellation by email one day prior to departure. In the event of extreme weather conditions such as typhoons or heavy snow, we will confirm whether to cancel by 6:00 PM local time the day before departure and notify you by email.

Seating and Vehicles

• This is a shared group tour. Seating is on a first-come, first-served basis. If you have special requests, please note them, and we will do our best to accommodate you, but the final arrangement will be subject to on-site conditions.
• The type of vehicle used depends on the number of participants and cannot be specified. When there are few participants, a driver may also serve as an attendant, and the explanations may be brief.
• If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the guide has the right to refuse boarding, and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If damage is caused, compensation will be required according to local standards.

Itinerary Adjustments and Safety

• Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If the time is exceeded, an additional fee will be charged (ranging from 5,000–10,000 JPY/hour).
• The itinerary is for reference only. Actual transportation, stopover, and tour times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably change or reduce attractions based on actual conditions.
• In the event of weather or force majeure causing the suspension of facilities such as cable cars or cruises, alternative attractions will be visited, or the length of stay will be adjusted.
• No refunds will be given for lateness, changes to the meeting point, or leaving the group midway due to personal reasons. You will be responsible for any accidents or additional expenses incurred after leaving the group.

Season and Scenery

• In winter, if expressways are closed or scenic areas have restricted access due to special circumstances, we will reduce or change the route, and no refunds will be given.

Other Information

• Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway.
• It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.

* This day trip does not include personal travel or personal accident insurance. If needed, please purchase it yourself. Outdoor activities and high-risk sports involve specific risks and dangers. You must assess your health or ability. The company is not responsible for any physical damage or injury caused by accidents or unforeseen factors. Thank you for your understanding.

* After the trip departs, if it is forced to be中止 due to natural disasters or force majeure, the fee will not be refunded, and passengers will be responsible for the return trip or additional accommodation costs.

* During peak travel periods on Japanese national holidays and weekends, there are often severe traffic jams or early closures of attractions. It is recommended not to book flights, Shinkansen, or dinners for the same evening, and to bring light snacks and a power bank.