Hokkaido Lake Toya, Jozankei Hot Spring Day Tour（From Sapporo）

The original itinerary was temporarily canceled the day before. The travel agency refunded half the price and arranged another route for us that also included Lake Toya. The emergency response was not bad and it was acceptable.

The driver was very considerate and allowed us who arrived early to get in the car and wait, so as to avoid waiting for a long time in the cold weather. The drive was very smooth and comfortable. The tour guide Xiao Sun enthusiastically introduced the stories and features of each attraction. Thank you very much! The whole trip was very relaxing and comfortable. At the end, I had a very comfortable bath in the hot springs and ate delicious grilled pancakes! Big recommendation!

The driver and tour guide are good, but there are only 6 people in this group, so we are traveling in a 9-seater, which is very difficult to sit in. There is a lot of vibration when encountering potholes, making it difficult to sleep. It is not as comfortable as taking a bus, and the trip is quite boring. Not recommended!

Fun day trip. Beautiful sceneries at water park and Lake Toya. Bear feeding is fun. Onsen is great. Will recommend

Had an enjoyable day trip. Guides were friendly and responsible. When we reached Lake Toya it was snowing so heavily that we could not see the lake. However, after visiting the next stop, the guides took the trouble to back track to Lake Toya as it had stopped snowing. Lake Toya was beautiful! The Onsen experience was also phenomenal! No regrets choosing this day trip!

It was my first time to participate in a one-day tour and I felt that I could go to many attractions. However, the time was tight and there were many groups at the meeting point. I had to communicate with the driver in advance to summarize the experience, which was very cost-effective👍

I arrived at the meeting place early but could not find the tour guide or the car. I asked the customer service but there was no response. Do you dare to refund my money?

Really enjoyed this tour and it didn’t feel rushed at all! The tour was actually in Chinese but our guide did her best to accommodate us and explain everything in English so we really appreciate it! Highly enjoyed the onsen too, 10/10 would recommend this tour!

The time schedule was too tight, and many members of the group did not have time to have lunch at the Bear Ranch. It is recommended that the tour company consider some small details. For example, many people didn’t know what time they had to come out to meet up at Fengpingxia Hot Spring. Remember that the itinerary said 5 o’clock. We were worried and ended the trip early at 4.30. We found out after we got out that it was 4.50.

The driver has a very good attitude, excellent driving skills, and is familiar with the route. He gives detailed introductions to each scenic spot. He is also proactive and willing to take photos for the group members. He speaks with a sense of humor, which makes the whole trip more interesting. Another thing I appreciate is that the tour guide will remind the group members of the gathering time and place, the registration number and contact number the day before departure.