Hotel Convictus Cracovia

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Pretty sure their eggs at breakfast gave me mild food poisoning. was a fun day.

My wife and I stayed three nights and would definitely recommend this hotel

Clean neighborhood, helpful staff.

I got my key and opened the room to find it already occupied by a man and woman. I couldn’t believe it, my colleague more or less had the same. I complained at reception and may as well have been met by a robot who offered us free breakfast. Unbelievable, then as a silver member with hotels.com I tried to talk to someone to get a refund and leave as the lady at reception point blank refused. Between the hotel and hotels.com there was not much difference. Rubbish service. They would have both had AI if they could the penny pinchers. No manager on site which I am sure breaches health and safety. No clue or idea these kids had at reception. Clueless and lost when it came to an issue…we are doomed.

I would like to rate this hotel higher than average (***), which I did. However, there was a strange issue which I have never experienced before. The power in my room was turning off every ~10 minutes. To get it back, I had to open and close the door to the hall and then to wave my arms vigorously in front of the motion sensor. As you may imagine, it was difficult to watch TV under such conditions, and my laptop and cell phone were not charging properly. I did complain, but this has not improved during my 5 days stay.

Hotel was very quiet and comfortable. Breakfast was excellent with an enormous selection of different foods.

Great hotel location ideal for trams etc easy access to town, staff very helpful and food good all in all would recommend to others

Stayed here before. It's very good and clean, close to everything, but not close enough to be noisy at night. Staff s great, food is great.

It is a modern hotel just 20 min by tram in a nice suburb with a huge park behind. Room though small was very practical and very clean. Breakfast superb with lots of choices and great quality. Small suggestion is provide an extra pillow.

We liked the overall accommodation, the breakfast was perfect