Mercure Bologna Centro

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast was great

Good breakfast, kind staff, nice bar and bar staff. Large Samsung TV in room, but no channels in English.

I chose this hotel because of the location - right opposite Bologna Centrale station, just what I needed. Helpful staff, excellent Italian breakfast (cake !!). Very clean.

Recommend. Good location and good room

Fantastic hotel

The hotel is well-placed opposite the station and within easy walking distance of the centre of Bologna. It has lovely gardens to the rear. Reception and bar staff very professional and helpful. The room was clean and newly refurbished. Pillows much too soft, options needed. Floor of shower feels slippery. Breakfast disappointing. Empty yoghurt fridge and orange juice not re-filled when depleted. Bread had run out and not replaced. Crockery not replaced during busy service.

Loved this hotel!! Conveniently located across the street from the train station. We had a street facing room and with the windows closed, we couldn’t hear a thing from outside!! Modern decor, nice room and helpful staff. Good strong wifi!!

Great hotel in Bologna, opposite the train station, staff were excellent and friendly. It does breakfast but no other meals. The only thing (not really negative as we don't mind walking) is that it is a 15/20 minute walk into the city centre.

Absolutely loved staying here. Very comfortable and friendly, excellent breakfast, perfect location.

The location of the hotel is perfect! Opposite the train station so easy to travel & also easy to get to and from the airport. Also just a short 15/20 minute walk into the centre of Bologna. The staff on reception were polite, professional and helpful. But the bar staff were exceptional! Great customer service, every drink was served with a little snack which was a fab touch! The room however was extremely basic and could do with a little TLC. It was enough for us for a few short days stay but the bed wasn’t particularly comfortable and the pillows were quite lumpy. The bathroom could do with a bit of a refurb. The hallways / lift areas could also do with a new carpet and it is quite annoying having to use an ironing room. I know this could be a local law or policy but even if there was an alternative like a steamer in the rooms then that would be better! Breakfast was ok, we paid for the breakfast for every morning when we booked but honestly we only used it twice. The food was lovely and coffee machines were very convenient! There was also a fresh juicing machine which was a nice addition to have! We had a nice stay overall but spent most of the time out exploring. The hotel did the job but overall would rate maybe a 3 star due to the rooms and breakfast being pretty basic! Staff and location were great though!