Cardo Brussels, Autograph Collection

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great gym and beautiful room

All was great fantatic stay and we enjoyed

We enjoyed our stay here. The Fam suite unfortunately had two king beds rather than one room with a twin which would have been preferable. The suite was large and it was nice to have some space. There is nothing in the kitchen area except wine glasses. The pool was nice, warm and good for an evening swim. Great views from the roof Check in was quite slow but fine once we got there.

When we arrived in our room there was no handwash and no chairs to sit at the small table. Thought we would give the room service team a chance to rectify, I.e using common sense when they come to clean the room. But no chairs where put in the room, and didn't get hand soap until the final night. We used shower soap until then. I understand they are working to a time scale and the job is not easy. But there should be a system in place for them to inform house keeping management. However, it must be noted staff are helpful and polite. But ultimately the hotel is more about style over substance in my opinion. My daughter didnt get new water bottles for her room on some days They had to request them.

Very nice hotel at a very good location. Amazing room - very spacious and interiors are tastefully done. Everything was very well maintained and staff were friendly and helpful. Only blip was some drainage issue in the washroom. But overall we had a very comfortable stay.

Nice modern hotel. Great service. Great location.

Door was broken and had to wait hours for a fix and our shower was clogged and waited 2 hours for the fix all we got was a sorry

We would have given full marks for the stay, if it wasn't for the fact that a pending charge by mistake was put onto our account of 345 euro, also whilst we knew about room servicing has to be given 24 hours notice, we were expecting our towels to be changed daily. In addition to this the Akai restaurant does not list vegetables as a priced option so beware, as we were charged 19 euro for 6 tiny shoots of asparagus! Overall it put a damper on our stay and whilst we enjoyed our visit to Brussels we wouldn't return.

Very fun well decorated hotel with communal spaces. Unfortunately we only stayed for 2 nights, 1 day, and there was a problem and no hot water for that day. We called the reception and they confirmed they were aware, but still no hot water until the next morning when we were leaving.

It’s a beautiful hotel however we were extremely disappointed when we turned the light on for the cleaning services and no one had cleaned our room at all. We had to ask for fresh towel upon our return from a night out around 1am. A response from the front desk was sorry maybe the light wasn’t working, when it was clearly on and green! On check out we were told we could leave our luggage on ground floor and pick them up whenever. When we came back 3 hours later the lady told us we have to go back to floor two as half the luggage was moved there, though it’s not the end of the world it almost made us thing someone had taken our luggage. The rooms are nice and all digital controlled, including blinds, lights, asking for room to be clean etc.. The room has plenty of light and mirrors but when you want to get ready it’s annoying as the mirrors are tinted so you haven’t got a clear view, especially for woman who are doing their make up! Around 10-15min to Grand Place. Easy to walk around places.