Hotel Ester

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The location was great about 8 minutes walk from Florence main train station. The hotel is on the second floor and it was a little tricky to find it because the building had several other hotels. It takes time for the lift to move because it is very old. Check out was at 1000. You can leave your luggage at the reception area after you check out.

Perfect location close to Duomo and Florence station. Room was very quiet and beds were comfortable.

Room was clean and spacious, but not enough towels for our guests, 1€ for additional towels. no extra cots or any sort of bed that could be brought to our room. Limited room availability for us to get one with enough beds. Front desk person had a horrible attitude and was very rude during check in for the price we paid for one night…

Close to amenities and good size for families

Very convenient and close to the main train station. Walkable to all the attractions sights.

Friendly staff and a spacious, clean room. walking distance to the train station. Other than the wifi issue, everything was great.

Great location near to train station clean tidy room and very spacious

The Hotel was not what my family of 3 Expected and the pictures do not accurately portray what this hotel looks like. You cannot see The Duomo from your windows! Complete false advertisement. Finding this place was kind of hard as you could walk past it and miss the entrance because they don’t even have a Facade! Just small lettering with 4 other hotels that you can’t even see from the other side of the street so we walked right past it. It was a bad sign when two local merchants had never heard of the hotel. Once inside the entrance is an ugly dungeon with a cranky 100 year old lift for your bags. The check in was fine and the Gentleman was nice but our room was completely separate from the hotel back near the ugly entrance . The room is 2 floors which I liked. The mini fridge had a freezer which most hotels do not so that was nice for making ice. And the Air Conditioning was excellent! The beds were fairly comfortable and the shower was nice. But there was no dresser to store your clothes so we had to stuff them in the night stand drawer or keep them in our suitcases. There were almost zero extras like shampoo stuff. The remote control for the TV was missing the cover for the batteries so they kept falling out which is just shows that they don’t even care. This is not a 3 star hotel. More like 2. It’s for young people backpacking around Europe and staying for a night or 2. I do blame myself for not researching the place better so you live and you learn.

This is an 3 star hotel; but compare with others, feel a little less. Have a very good location near to the principal train station and to Mercato Centrale San Lorenzo. The size of the room is OK, but it smelled damp when we entered on it. For hygiene reasons, I would have preferred a small new bar of soap to a used bottle in the shower.

Nice little boutique hotel just off the main street. on the right hand side. Both host and receptionist were very friendly and helpful. Room was small but comfortable. Old style lift was a little quirky. Great little place for those on a budget.