SpringHill Suites by Marriott Indianapolis Keystone

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel.

Super welcoming front desk, clean and comfortable room, and a nice fitness center. Would come back for sure.

Wonderful stay. Spacious rooms, clean, yummy breakfast, great location. Will be back.

Great stay!

Parking was easy and plenty of spaces available even though we had a late check in. Room was nice and clean. Bed was comfortable. Had to call housekeeping to bring up bedding sets for our children to sleep on the pull out trundle and couch. Our reservation included 2 adults and 2 children. They brought the sets up right away. Only issue was pool was out of towels so had to go back to room to get bath towels to use. Would stay here again.

Awesome staff, clean facilities, great breakfast, we would definitely stay again.

Room was clean, the staff were very nice, breakfast was good, pool area was clean. We had a great stay

Nice hotel and clean rooms . Entire staff is amazing including Tiarah and Orvina. Also a good breakfast option

Staff was great. Everything was clean and inviting.

Great staff. Very nice. Room was very clean. Problem lies in the room layout and questionable decisions that can't be easily corrected now. A major issue is the placement of the HVAC unit. It is under the window and blows directly on the bed. So you spend the whole night with a draft blowing on you. It was 14 degrees and the window was freezing. Even turning the heat up doesn't work because after the room heats up it somehow starts blowing just the vent which sucks in the ice cold air from the cold window and you're stuck. The only option is covering it with a pillow. This is the second time I have stayed here and it appears all the rooms are set up this way. Also, the sink pipes are covered with a panel that just clips on. If you accidentally bump it will fall, right on your toes. Man it hurts. Both times I've stayed there the slightest jostle causes this. And it is right under the sink where you stand to shave or brush your teeth. May want to consider wearing steel toed boots when getting ready.