Courtenay Village

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hotel is in a great location in the centre of the city with loads of eating options on the doorstep, directly opposite the bus stop which runs to the airport which was very convenient. Lots of room in our 2 bedroom apartment, we only stayed one night but would be perfect for a longer stay. There is no reception so no where to leave bags for early check in or late check out but there is a partner hotel nearby which we were told we could leave our bags if required.

A busy location, parking can be an issue, 3 bedroom unit was good, a bit confusing when you first arrive. Construction next door, Saturday night was not acceptable, very noisy, there appeared to be young groups having in room parties, not monitored onsite but other than that night the rest were comfortable.

Difficult to find. It’s a small doorway between businesses. No front desk. Once inside we took an elevator to the2nd floor and had to walk through several maze-like hallways with several fire doors to get to our apartment door. We had to park about 6 blocks away from the property after dropping off our luggage which cost us an additional $34 for 9 hours of parking.

Perfect stay and location - check-in was simple once email was received to describe process. The only issue is a staff member knocked on the door before check-out to check on our check out progress, which was otherwise unnecessary.

Enjoyed our stay, central to where we needed to be.

We cannot recommend this property for the price we paid. Good points - good shower, washing machine and dryer, good location in central Wellington. Points that were not up to acceptable standard: * Communication with booking agent was very poor and disobliging, standard meaningless responses to questions. *The main lounge chair was very grubby. *The bedside tables were worn and shabby. *There was poor television receotion -difficult to distinguish words on movies. *The skylight in one bedroom could not be covered. The room was VERY bright and a full moon would have meant it was like daylight at night. *The exhaust fan in the bathroom dudnt work. *The lounge curtain was faulty and only partly closed. *Heating was inadequate and we had to shift a heater into the bathroom. There was no air conditioning. I would imagine in summer that the apartment would be hot with only 2 fans on stands for cooling. *The automatic cut off in the kettle didnt work which could be dangerous. *The ironing board had a metal lump in the middle so you had to use only half the board. *The iron had the flap over the water tank missing so water tended to spill out as you were ironing. It is adequate if you're just staying for a night or two but not if you are wanting to spend any time relaxing there. This was our 5th accommodation on our trip to New Zealand and fortunately our shortest stay 3 nights. All other accommodation has been excellent and the owners very helpful, friendly and stress free.

Handy to the CBD, but definitely not as pictured. Reasonably clean and tidy with only the state of the shower letting the room down. Overall good for the price and location

The location was great. The space was also excellent, big enough, clean and tidy and well appointed. It was noisy and light at night from the city etc. I slept fine but my husband didn't. Amazingly powerful shower and having access to the washing machine and dryer was brilliant

Clean, comfortable and right in the middle of town. The street outside is lively.

This is the worst accomondation booking ever for my family. We arrived at 7pm at night. Rang the Courtenay Villages helpline to check in as there is no reception desk. I got told the receptionist left early which they should not. I waited for the man over the line to get hold of his receptionist or security guard. I waited with 2 kids at the gate for an hour or maybe even longer for a reply. The man over the line kept telling me another 10mins and another 15mins. I had received no reply after the informed waiting time. It was ridiculous because at the end the man over the line only need to tell me the code of their letter box to collect the envelope with my room swipe cards. I found the team is very unprofessional. The room was ok but service is extremely poor n difficult.