Atakosk Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The rooms were clean and comfortable and the staff was very friendly. Breakfast and location were also superb

There was no air conditioning, the room was very hot, and the breakfast was of poor quality.

I booked Ataköşk Hotel through Expedia based on the beautiful photos and presentation shown online. Unfortunately, what we experienced was completely different from what was advertised. The sauna and Turkish bath were highlighted in the photos, but both were closed and unavailable. People make reservations based on these facilities, so this should be clearly mentioned instead of misleading guests. A hotel that calls itself a “5-star hotel” should understand the meaning of hospitality and customer service. During breakfast, I politely asked for tea, and the response I received was: “You get the tea yourself.” Maybe it sounds like a small thing, but this is not the kind of response or attitude guests should receive in a real 5-star hotel. The breakfast quality was also very disappointing. The su böreği was dry, the sausages were dry and cold, and overall everything looked neglected and low quality. Sadly, this hotel does not live up to the respected name of “Ata.” I left very disappointed. I am not writing this to offend anyone, but so other people do not experience the same disappointment. Unfortunately, I don't recommend this hotel.

Overall, it’s a good hotel, clean and comfortable, but it falls a bit short of true 5-star standards. There are no American style electrical outlets, and the materials, such as toilet paper and towels, are very low quality.

Hhj

It was good

Resepsiyonda Sayın Cem çok iyiydi, diğer arkadaşlar da gayet iyiydi. Sadece akşam birkaç kez meyve ve çay sipariş ettim, bize getiren arkadaşın otelcilik konusunda çok fazla tecrübesi yoktu. Misafirlerle daha saygılı bir şekilde iletişim kurmaya biraz daha özen göstermeleri gerekiyor.

Resepsiyonda Sayın Cem çok iyiydi, diğer arkadaşlar da gayet iyiydi. Sadece akşam birkaç kez meyve ve çay sipariş ettim, bize getiren arkadaşın otelcilik konusunda çok fazla tecrübesi yoktu. Misafirlerle daha saygılı bir şekilde iletişim kurmaya biraz daha özen göstermeleri gerekiyor.

It’s a good hotel in a bad neighborhood

Room was so hot and aircon didnt work - got moved to a different room which stank of stale cigarettes