The Spanish Suite Via di Ripetta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Complétame un farsa desde

Excellent location

The property is not a hotel but a bnb that offers breakfast but many options for breakfast near the hotel. It is very unique and most Americans would consider it dirty but it really isn't. It truly was a great location for sightseeing and dining options were abundant. If you can overlook a few things we truly enjoyed our stay.

Unfortunately I was not able to having my room as the one I selected as the room photo. I advised them to update the suite room with sofa photo as that doesn’t exist during my travel period. Too noisy. Can hear the speaking of person in the street. Can also hear the speaking in reception.

Wasn’t as described different suite to what was advertised the wardrobe was broke. And could here people very easy

Be warned FAKE PHOTOS - room didn’t look anything like photos shown. Really disappointed for the money paid. Felt conned! Room dirty, especially the floor & rusted metal side tables! Had bedside light that wouldn’t switch off which they’d tried to fix using folded piece of paper wedged in at top! Sink leaked all over floor when filled & bed knackered. Good points - air con & shower.

Not as expected

nice accommodation and nice staff

We booked the Spanish Suites 66 via di Ripetta in a queen room with continental breakfast. When we arrived they put us in another property at a different address. This was not what we booked. The manager was no help. The property at Via Vittoria 24 was supposed to be non smoking yet the people across the hall were smoking. When I text the manager I was asked if the lady smoking was one of their clients? Who else would it be? The place was a rooming house and why they did not know who this person was. We were asked if there is something we can do to make us feel better. Yes, put us were we booked in the room we booked. Then no more answers from the manager. Called and was told someone would call right back. Never got that call. The pictures on line at expedia are nothing to what we stayed in. The whole experience was awful. We have asked for a refund and Expedia has emailed and called the hotel for 10 days now. In ten days no one has been available or answered the emails. Then to make matters worst at 10:30am (check out at 11am) a man knocks on the door to check us out. We booked a room based on the pictures provided not a run of the house place us anywhere you want. This is bad business for Expedia and we are still waiting to be funded.

Liked the window view. Friendliness of staff as well as cleanliness of room. My bathroom made a weird noise but it wasn’t terribly annoying. The entrance of the hotel didn’t seem welcoming as it looks as if it was part of an old building. When I got up the elevator though, it was very appealing, pleasant. The room as well. Sometimes when it was time for cleaning, maybe it was the proximity to the dirty laundry, but there was a weird smell in the hallways. Other than that, it was well. I’d recommend adding eye holes for the door, to ensure safety when a person knocks. The community in which the hotel was situated in was safe. The staff there are helpful and clear about any questions you may have. If you plan to stay, get an eu adapter. I was from the US and didn’t know that I needed one, but they were kind enough to lend me one for my phone. Good hotel. No other issues.