Diamond Luxury Suites Collection (Nimbus Santorini)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything is great. Staff was very friendly and helpful. Location and views are outstanding. The only problem was there was some smell in the room. Staff tried to resolve it by sending plumber, but smell was there. I recommend this place.

Ms Anastasia was great! Truly a nice place to stay - great views and made you feel welcomed. Thank you!

Anastasia was out of this world with her attention to detail and all the help she gave us planning our tours and transportation. The location of the property is amazing and it’s a great way to truly experience the caldera at Santorini.

We had such a great stay. The place was beautiful and the staff were so accommodating.

Excelente.

Amazing!!!! Are stay was wonderful.

Had a wonderful experience. Hot bath tub made our stay so relaxing and enjoyable. Stunning views just outside the windown and from the terrance. I would rate 10/10.

The room was very nice along with the patio, lots of uneven stairs to get to it though. The hot tub had an issue before we arrived so they had to empty half of it and it wasn’t heating up for almost 6 hours. We reached out to the host and she sent a maintenance guy over, he told us the max temperature is 35 Celsius, which is not a hot tub. It’s more of a warm bath. No accommodation was offered after not being able to use it all day, we thought maybe free breakfast but nothing. If you are expecting an actual hot tub, this isn’t it. There were multiple bugs in the room at arrival. The host was a little too much… our check in took quite long with her talking about a lot of random nonsense (lots was not even property related, mentioning what time sunrise/sunset was for example) that could’ve been mentioned through text, when we just wanted to settle in after a long travel day. We found her just randomly roaming around in circles a couple feet away from our door. We told her twice we didn’t want or need cleaning for the day, she texted us saying the cleaning lady will at least bring by fresh towels, so we said fine. Then we went out for lunch and came back to the host outside our door telling us the cleaning lady dropped off towels and “tidied up a little inside” which was annoying after we said no twice. When we were packing up to leave, the people waiting for us to check out were outside our door peering in the windows waiting for us and knocking. Probably won’t stay again.

Nothing beats the view of this place. Service was wonderful. 2 comfortable beds. Amazing deck. We had a great stay!

Clean rooms and great customer communication