Chateau Resort & Conference Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

El baño de la habitación no se encontraba del todo limpio, la carpeta en la habitación se encontraba sucia y con mal olor.

This resort has so much potential, but needs a lot of help -The pools. Outside pool was way below level and my daughter wound up skimming the leaves. There were never towels. The entire visit. -The building . The entire building was outdated and rundown. Shingles missing from the roof and the stairs had duct tape. -The rooms. Our room did not have a functioning TV and the bathroom light flickered on and off all night (haunted, maybe? We have videos). -The people. Everyone was so nice, friendly and helpful. They made a questionable stay so much better.

Definitely , one of my favorite places to stay when i'm in the poconos

Our family had a wonderful weekend we loved our room we love the outdoor pool and the views

Easy going staff, clean room, good price for amenities offered.

Good location, helpful team. But hotel itself needs construction. Everything super old.

For 4 stinky golfers it was good for the 7 hours we spent there. Place needs a total gut job and the duck tape holding the stairs together was a nice touch. But others seemed to enjoy the pool area until late at night and the water level was too low for the filter system to actually work. The smell of low budget weed while taking in the view from the 70’s era chairs on the balcony was perfect. Beds were comfortable

The place overall is filthy. Buckets line the halls filled of leaking water. My room view was incredible, so long as I looked straight ahead. If I looked down there was a landfill of broken glass, roofing shingles, broken wheelbarrows. Tires. I was truly shocked they’d book a room above all that mess. Stains all over the beds, pillows, lampshades, walls, curtains and carpets. My 2 year old was playing with a lint roller and he rolled the carpet…I almost cried when I saw what he picked up. The rooms don’t have microwaves, but it stated on the site they did. The fitness center was anything but. Half of the equipment is rusted and doesn’t work. The sauna is old and crusty, the whirlpool at the indoor pool doesn’t work, the arcade eats your tokens and the prizes actually have dirt and dust all over them. They’ve likely been in those claw machines since 1973. The staff overall is friendly. Although the hotel itself is something right out of the Shinning. I kept expecting to see a couple of creepy twins at the end of the hallway. The place itself has a lot of potential, and it’s in an incredible location, but it’s dilapidated and it seems the owners aren’t too worried about it. Overall I was highly disappointed with the hotel. I paid almost $400 for 3nts and it wasn’t worth half of that. I’ve stayed at nicer Motel’s. It rained half the time we were there and I didn’t feel comfortable using the pool facilities based of everything else I saw. Save your money, book a different place.

Beautiful rooms and clean .Great staff

Just a place to rest our heads