Palms Casino Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Todo en orden buena atención

Muy bueno me encantó excelente todo gracias y muy buena ubicación

Had an absolutely wonderful stay! The location was perfect and the staff make us feel safe and like we were home. The room was spotless super comfortable. I highly recommend I can’t wait to our next trip. Thank you to PALMS Casino and Resort you guys were awesome!

Clean room, staff was very helpful

Amazing! no microwave though

I booked a total of 7 rooms and almost half had issues. One room reeked of Marijuana and she had to be moved, one got checked in at 4pm with a dirty room which didn't get cleaned until 8pm, another discovered dirty towels in the sheets. To credit the front desk staff, they worked hard to resolve all the issues and maintained complete professionalism. Overall the property is old-feeling and the shine of the property is definitely not there any longer. I can get a better experience at the same price point at other properties on the strip.

The room was okay, but the staff kept telling us they would give us coffee pods for our room, but never did. Room comes with a coffee maker, but no coffee...? We also had to have them come up and unlock our fridge in one room, and replace a fridge in the other, upon arriving. Our biggest complaint was we got there right after the pools opened for the season, and there was only ONE pool open. It was totally packed, we couldn't even swim, and there were no chairs or spaces for us to sit. We tried the hot tubs, and they weren't even hot! Plus, the security guards wouldn't even let us bring in water or our own snacks into the pool - I have NEVER had that experience at any hotel pool in Vegas. We have stayed at many Vegas hotels, and this is definitely one we will never stay at again.

Everything was really good!

Unfortunately, after upselling me and checking me into one of their larger suites, we found it to be dated.Couches were broken down.Also, the televisions did not work in either one of the rooms for longer than fifteen minutes . I called them and asked him to fix it and they never sent anybody to resolve the issues. They did call about eleven thirty at night and apologize and said that they would deduct resort fees.

Great