Veranda Grand Baie Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our stay at Veranda Hotel Grand Baie was unfortunately not as enjoyable as we had hoped. Our apartment was located at the very back of the property, quite a long walk from the main facilities. There was also no lift, which wasn't mentioned when we made the booking. Carrying luggage up the stairs and walking such a distance was very inconvenient, especially after travelling. We also found the staff to be less welcoming than expected. In our experience, they rarely greeted guests, which made the atmosphere feel less friendly and hospitable. While the hotel has some positive aspects, the accommodation allocation, lack of clear information about accessibility, and the level of customer service had a significant impact on our overall experience. We hope the hotel improves these areas and provides clearer information during the booking process.

Amazing amazing stay and the location is best and the service staff were so helpful. Highly recommend

Loved my stay here! We were in Mauritius for a week and stayed at 3 different hotels on the East, west, and southern coasts. Grand Baie Veranda was my favorite. The hotel is simply so beautiful from the moment you get into the parking lot. Very clean and the staff are amazing. I will never forget one of the staff members taking the time to clean my wound when I stubbed my big toe walking to dinner. That was so nice. The food is also great and I loved the gift shop. Found reasonably-priced souvenirs to take home with me. The room was great, my only qualm with it is that there are too many light switches. Otherwise, very spacious and well-decorated. Loved waking up to the sound of birds serenading us on the balcony each morning. The hotel and the surrounding area are also pretty lively. Many dining options within walking distance.

Everything was great and really great value for money!

Very nice relaxing place

The room service was perfect on daily basis

The staff was very friendly and very helpful. Room was very clean and the air conditioning worked perfectly.

Really caring staff

The service really stands out at Veranda Grand Baie, was really good on all areas Good location too with restaurants really accessible by walking along the beach

This a truly lovely hotel and we had a fabulous two week stay. The location is fantastic you can easily walk into Grand Baie for dinner or shopping. It was easy to find and ideal for exploring the island. The views from the pool and the beach are of the stunning harbour, where there is lots of boats coming and going, which was fun to watch. The hotel grounds and communal areas are very classy and well maintained. The hotel activities were really well organised by an excellent team, we attended rum tasting and a cooking demonstration. Our apartment was lovely and kept very clean, with excellent AC. All of the staff we met were lovely, they seemed happy to be there and enjoyed talking to the guests which makes for a very pleasant stay. I would especially like to thank the ladies in the hotel shop who looked after me very well. The parking was handy too as we hired a car. The only tiny problem we came across for the whole stay was the beach bar lunchtime food, it seemed very badly organised, taking up to an hour for food to arrive, it was lovely when we eventually received it. I would recommend this hotel as a really great place to stay, don’t hesitate to book.