Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was great and very clean. The staff was very nice.

There was hair on the shower bottles & ants in the kitchenette , only negative complaints. Other than that it was very comfy and we will definitely stay again.

Check in was great. We had 2 rooms because of family coming in. Our Room quality was bad. Our ac would not go below 75. Shower had very low pressure. And the floor of the shower was all tore up. Mold on the bathroom walls. The second room had mold on the bathroom walls also. 2nd day, we came back to the room and it had no power in the middle part of the room. Which made most of thr outlets and TV not work. When we went to the front desk, we were told nothing they could do about it until the next morning, but they would give us a refund for the night. When we went to check out, we asked about said refund and was told that since it was booked through a 3rd party, rhe best they could do was give us back 10000 Hilton points. It is close to the base and plenty of food around. Would not stay there again

Liked the ambiance of the hotel. Breakfast was great. Staff was respectful

Love the breakfast make traveling with the whole family a lot easier

Very clean hotel, breakfast is excellent. Home2 suites never fails me no matter where I travel to.

Close to sea world.

Overall, we had a great stay. The room was very clean, and the staff was friendly and helpful throughout our visit. Breakfast was actually much better than we expected, which was a pleasant surprise. The only downsides were that the Wi-Fi was very slow, and the hallways felt a bit humid. Despite those minor issues, we enjoyed our stay and would consider staying here again.

Being some type of air freshener with you because the rugs smell funny and the vent from the air conditioning system smells worse. The rugs need to be replaced, they are outdated.

Toilet broke and annoff smell